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La Quinta Inn & Suites Houston Bush IAH South
- Hospitality
- Houston, TX
About this business
Location details
15510 John F Kennedy Blvd, Houston, TX, 77032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor Hotel Not clean Room Not clean
Business response:
We apologize that your stay was less than satisfactory. Rest assured we are diligently working on improving our hotel to make your future stays more enjoyable!
Horrible cleanliness, good employees. The cleanliness was horrible. There was a large yellow stain on the bed comforter, hair in my towels, & the floor was dirty. HORRIBLE. I will never stay there again. The front desk assistant was very helpful. I checked out at 3AM to drive to the airport. We offered me a banana & coffee, assisted me with my bag, & walked me to my car. He was awesome & was the only good part of my stay.
Business response:
We appreciate your feedback and I am so happy to hear you received great customer service from our Night Auditor. Thank you for acknowledging him! Please rest assured we are diligently working on improvements to our hotel to make your next stay more enjoyable!
Fair The hallways and elevators seemed very dirty Close to airport
Business response:
I am sorry to hear that your stay was less than satisfactory. Please rest assured that we are working on the improvements of our hotel to make your stay more enjoyable!
Fair They forgot to leave some soap and beds were too firm
Business response:
I am sorry to hear that you did not have any soap in your room. Please rest assured we are diligently working in the improvement of our hotel.
Don't waste your money, stay somewhere else. This was by far the worst stay I have ever had in a hotel room. We stayed for 4 nights, and we got the "deluxe double" which was pretty much exactly the same as a double but with a fridge. Our room was so hot because even putting the AC on high and 60 degrees it barely blew any air out. Some of us had to lay on the floor because it was slightly cooler and more comfortable than the beds. We were constantly sweating and could barely sleep. I asked the front desk to switch our rooms ... read more
Disappointing The rooms had a smell we had to get a different room they were not at all as I was expecting the website pictures look different and I didn’t get the room I was suppose to They location was good
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously st... read more
Motel 6+ I felt like I’m booking in motel 6 property, start with the elevator very dirty and nasty, the condition of the room is very bad, scratches on the room door and a lot of stains, very bad smell from the AC like a mold and very hard to breath, bathroom condition is very bad like nobody maintain it for a years, caulk is corroded and tub as well, shower head was broken, walls fixed very bad from the leaks, overall was bad and i will attach the pictures Housekeeping did a good job of cleaning the room
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously st... read more
Poor Downtown Museum of arts Galveston
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously st... read more
Creepy counter woman The door on my room had a big gap around it and both the staff and I had trouble opening it. Counter woman asked if I wanted food (didn’t ask any of the others checking in). I asked if there was a restaurant there or nearby. She said well we have frozen meals. Without waiting for an answer she said, I’ll get you something. Later she came to my room w a pkg. it contained an open box w an old soggy hamburger w an old bun. It also contained a lot of soggy greasy French fries that were just thrown on the bot... read more
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously st... read more
Frequently asked questions about La Quinta Inn & Suites Houston Bush IAH South
How is La Quinta Inn & Suites Houston Bush IAH South rated?
La Quinta Inn & Suites Houston Bush IAH South has a 3.6 star rating with 11,143 reviews.
When is La Quinta Inn & Suites Houston Bush IAH South open?
La Quinta Inn & Suites Houston Bush IAH South is closed now. It will open at 12:00 p.m.