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La Quinta Inn & Suites Houston Bush IAH South
- Hospitality
- Houston, TX
About this business
Location details
15510 John F Kennedy Blvd, Houston, TX, 77032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
One night stay with family after transatlantic flight Nothing Comfortable beds, nice pool area and good breakfast, friendly and efficient staff
Business response:
I am glad that you enjoyed your time with us. We look forward to having you here on your next trip!!
Okay
More less hotel with fantastic staff The toilet didn't flush :( Location/shuttle/staff
Business response:
I am happy that you enjoyed our property and staff. I apologize that you had an issue with your toilet. I hope it was reported so that we could take care of it for the next guest.
Perfekt für eine Nacht am Flughafen Der Teppichboden sah bereits sehr mitgenommen aus und lud keineswegs zum Barfußlaufen ein. Eine Erneuerung oder gründliche Reinigung wäre hier optimal. Wer lärmempfindlich ist, sollte den Fluglärm nicht unterschätzen. Die Lage am Flughafen ist super für eine Nacht nach Ankunft oder vor Abflug. Man ist sofort vor Ort. Die Zimmer sind standesgemäß und in Ordnung. Alles vorhanden was man für einen Kurzaufenthalt benötigt. Frühstück ist typisch und ausreichend.
Business response:
Wir schätzen Ihr Feedback. Ich bin so froh, dass wir Ihre Unterkunftsbedürfnisse erfüllen konnten. Wir machen tatsächlich eine Fußbodenreinigung der Teppiche. Ich entschuldige mich, dass die Teppiche erfrischt wurden, als Sie hier waren.
Good I have quite a list relating to breakfast: the disposable items left in the table after breakfast made me feel terrible for the environment. Polystyrene plates x 2, polystyrene cup, plastic knife, spoon, then all of the packaging from honey, butter ect. Why not use crockery and metal cutlery? Reusable and a better experience for the guest. The bread was not as good as New Zealand bread, the coffee... cannot bring myself to even drink it as there is no coffee culture that I could see in Houston on my three visits. Not at... read more
Business response:
Our goal is to provide comfortable, clean rooms and friendly service. I am glad that we accomplished that. As far as breakfast, we use disposable items for sanitary and safety reasons. However, I respect the opinions of all guests.
Cheap prices reflect a very below average airport hotel. I wouldn't want to go back. I booked because it had a hot spa. Sorry sir, not working. Air conditioning in room 325 was so noisy that I couldn't sleep when it came on. Benson the shuttle bus driver was a maniac. He nearly caused a terrible accident. I had to tell him to slow down. Not alot
Business response:
I apologize for the issues that you had here. This is not the impression that we want our guests to leave with. I have had maintenance look into the matter of the AC since this review is my first time hearing of a problem with it. Again, I am sorry for any unpleasantness.
Soaked The key to our room did not work in order to the come in the side door. Walls in bathroom had some kind of brown stuff all over it behind the door. We woke up to our floor in the bathroom full of water and we didn't know were it came from. While brushing our teeth, after cleaning the water up, I began to feel water on my feet. A pipe was busted under the sink. Only think I liked about the property was that our room was ready. It also was an easy way to leave. It also was a quick check in and night staff were friendly.
Business response:
While we thank you for your kind words regarding our staff, we are dismayed that we fell short of your expectations. We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping and laundry team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon. Sincerely, LQ Customer Care
Lousy The van drivet an african american left me at the airport. Said I was rude because Ai asked her to put my bags in the van. I was also carrying a dog. She should have been fired!
Business response:
I apologize for the misunderstanding. You were in the wrong spot for the shuttle and she could not leave the vehicle to cross the street to pick up your bag. I am sure you did not realize that and were also understandably frustrated that your flight was cancelled. Because of language used, we though it best to pay for you to hop in a cab to the hotel. I am glad that it worked out and you arrived safely.
Poor Make sure other dog holders pick up their deposits.convenient Parking facilities , pet friendliness, beds, dog walking space.
Business response:
Thank you for the feedback. We always hope all dog owners are respectful and courteous.
Frequently asked questions about La Quinta Inn & Suites Houston Bush IAH South
How is La Quinta Inn & Suites Houston Bush IAH South rated?
La Quinta Inn & Suites Houston Bush IAH South has a 3.6 star rating with 11,144 reviews.
When is La Quinta Inn & Suites Houston Bush IAH South open?
La Quinta Inn & Suites Houston Bush IAH South is closed now. It will open tomorrow at 12:00 p.m.