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La Quinta Inn & Suites Houston Katy East
- Hospitality
- Katy, TX
About this business
Location details
22455 Katy Fwy, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Noise & animals Noise
Business response:
Dear Guest, We apoogize for the inconvinience you had to go through during your stay. We are trying hard to minimize noise complaints from fellow guest and we have place signs out there in hallway. We will sure look into it to see if we can do more about it. Regards Laquinta team
it was ok shower needs to be scrubbed down. there was mildew on the walls of the shower. it was very obvious black spots! location
Business response:
Dear guest we apologize for the inconvenience and we sure will look into the issues to get it corrected.
Poor It was bad I have always stayed there and never asked for deposit and ot was 100 like the stay and the front desk person was very unhappy person didnt like that plus it was happy hour she didnt offer us some drinks . Nothing
Business response:
We apologize dear Melissa that this stay wasn’t up to the mark. The issues has been resolved and so does the staff is turned over. I would like ro welcome you again.
Good Well when I was looking for a hotel in the Katy Tx area. I was looking for convenience and pet friendly. And of course I picked the one that didn’t have pet fee’s when I got to the La Qunitia they had a sign on counter stating now we have a pet fee... You can’t say one thing on the website and post sign on counter to we charge now when you come to check in... very bad customer service. So when I checked out there on the bill $30.00 .. I ask for a refund. The agent ask what website I use advise Booking.com Three agents t... read more
Business response:
We apologize deAr guest for the inconvenience, after system switch over we took little time to be hands on with new system and we apologize for the inconvenience you had to go through, everything has been resolved and so does my staff is trained to welcome you this time with no errors on anything
Won’t be back. Walls and floors are NOT insulated efficiently. Could not sleep all night due to noise from guest and highway. Only one elevator, which was a long wait every time to use it. room size and bed was comfortable.
Good Coffee tasted awful, oatmeal was runny, eggs tasted weird, and they didn’t service my room... Location
Business response:
We apologize dear guest I personally will look into this isse to get it corrected. We appreciate that you wrote about your stay to give us a chance to correct it before your next stay with us.
Too much money for the way the rooms looks and beds were old. Rooms were outdated bed was old.Toilet was leaking. Dusty rooms and my daughters allergies were going crazy . location,parking.Breakfast
Business response:
We apologize dear guest for your inconvinience and we sure will look into each area to get it corrected before your next stay.
Ficamos satisfeitos e voltaremos nada a declarar o café é bom, bastante variedade, boa localização para nós, pessoal da equipe agradável e educado tem tudo no quarto e um pequeno local para comprar salgadinhos e refrigerantes. Há um restante tipo buffet bem perto de bom preço e boa comida
Frequently asked questions about La Quinta Inn & Suites Houston Katy East
How is La Quinta Inn & Suites Houston Katy East rated?
La Quinta Inn & Suites Houston Katy East has a 3.9 star rating with 3,513 reviews.
When is La Quinta Inn & Suites Houston Katy East open?
La Quinta Inn & Suites Houston Katy East is closed now. It will open tomorrow at 12:00 p.m.