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La Quinta Inn & Suites Houston Kingwood Medical
- Hospitality
- Kingwood, TX
About this business
Location details
22790 US-59, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn’t meet expectations. Your input is very important to us, and we'd love to understand more about what went wrong so we can make things right for future guests.Please feel free to reach out directly if you'd be open to sharing more details. We’re always striving to improve, and your insights help us do that.
Need to get it together I have stayed in a lot of La Quinta inn’s and this was the worst. The staff was very friendly and I had no issues with them. I will say they are in the process of a much needed refurnishing but this was the worst one I ever stayed in.
Business response:
Dear Jeff,Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet your expectations, especially as a loyal La Quinta guest. We appreciate your kind words about our staff – we’re proud of their friendly and welcoming service.As you noted, we are currently in the process of a much-needed furniture upgrade throughout the property. The furniture you saw in the lobby is part of this transition, and we’re excited to be refreshing our rooms to better serve our guests. We hope you’... read more
Business response:
Roberto, Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet expectations. Providing a comfortable and enjoyable stay for our guests is our top priority, and we regret that we fell short in your case. We would love to understand more about what went wrong and how we can improve. Please feel free to share any specific concerns or suggestions—you can reply here or reach out to us directly at [your contact information]. Your insights are invaluable in helping us enhance our s... read more
This hotel is the absolute worst, the hotel manager stood in front of me and tried to help while going in the back on the phone refusing any help to fix a simple mistake. Would not recommend to anyone!!!!!
Business response:
Dear Shelly, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and regret that we did not meet your expectations. Our goal is always to provide excellent service, and I apologize if you felt unheard or that your concerns were not properly addressed. We take all feedback seriously and would love the opportunity to learn more about what happened so we can make things right. Please feel free to reach out to me directly at [your contact information], and I’d be happy to discuss y... read more
I had a dead spider by my bed and the pool windows were pretty dirty.
Business response:
Dear Lauranette, Thank you for sharing your feedback. I sincerely apologize for the issues you encountered during your stay. Cleanliness is a top priority for us, and I regret that we did not meet our usual high standards in your room and at the pool area. Please know that we are addressing these concerns with our housekeeping and maintenance teams to ensure a better experience for all our guests.We truly value your input and would love the opportunity to welcome you back for a much-improved stay. If there's anything we can ... read more
I had a medical emergency and never could get a hold of Expedia cancelations.There was a on line feature.. that told me that I wouldn't 't get any money back and said " if I wanted to cancel , press something and when I did it didn't accept it. I did call the hotel......who was very understanding ..to let them know we would not be there. I guess I will just work thru the hotel. Expedia did nothing....Very disappointed...
It is very hard to sleep due to the closeness of the freeway and the constant traffic!
Air port and traffic noise all night long
Frequently asked questions about La Quinta Inn & Suites Houston Kingwood Medical
How is La Quinta Inn & Suites Houston Kingwood Medical rated?
La Quinta Inn & Suites Houston Kingwood Medical has a 4.1 star rating with 1,565 reviews.
When is La Quinta Inn & Suites Houston Kingwood Medical open?
La Quinta Inn & Suites Houston Kingwood Medical is closed now. It will open tomorrow at 12:00 p.m.