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La Quinta Inn & Suites Las Vegas Summerlin Tech
- Hospitality
- Las Vegas, NV
About this business
Location details
7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Room was dirty Our room however didn’t seem to be clean. I used to be in housekeeping so I can tell when a room hadn’t been cleaned. The bathtub was disgusting and covered in dirt along the bottom. Our air conditioner also didn’t seem to work so it was very hot in the room. Looks really nice from the outside and the staff was great.
Poor No room service, no breakfast, I had to switch rooms because my first room had a infestation which was extremely disgusting when I called the front desk they apologized but then told me to go recheck in to get a new room key at the front desk after lugging my luggage around extremely frustrating The room was nice bed was comfortable and the second room was clean
Disappointing
Accessibility Door entry was complicated. It was too hard to open. Bathroom tub wasn't clean. Toilet seat wasn't installed properly. Proximity. Front desk was awesome!
Business response:
Thank you for your review. We're glad you found the staff to be pleasant and will share your comments with them. We apologize for the issues you experienced and appreciate you bringing them to our attention so we can have housekeeping & maintenance address them. We hope we have the opportunity to serve you better in the future. Jeremy B.
Bad Everything bad No
Disappointed. We have stayed at this location over 5 times in the past and loved it but this time it seems like the company just doesn't care about the customers. No mention of sanitizing for Covid-19, just offered hand sanitizer at the front desk. Had to have our key cards replaced 8 times in 2 days. Couldn't get into the building or room many many times .Bathtub was dirty and didn't drain. Told that back entrance was broken, and it appeared like it has been for awhile. Understanding that with Covid-19 that they couldn't of... read more
Business response:
Thank you for your feedback. We're so glad that you found the staff to be friendly and helpful, and that we could accommodate your furry family member. We absolutely have our housekeeping cleaning process enhanced for Covid, suppling Hand Sanitizer to guests, and sanitizing public spaces frequently. We apologize for the issues you experienced and appreciate you bringing them to our attention. We will certainly address them with housekeeping and hope to be able to serve you better in the future. Jeremy B.
should compensate for no breakfast bar also keep property more cleaned wasn't vacuums hallways in d letting your customers know what they can expect like no breakfast bar Booking advertisement said there was a continental breakfast and there was none when I arrive there's no breakfast bar at all...
Wish i could say it was the best but false advertising at its BEST Need to update no breakfast included also need to announce no cleaning from housekeeping on ad because that is false advertising So upon arrival it was stated that breakfast was included once i paid for room i was then told no housekeeping nor was breakfast included also when paying i was told i paid for all 4 nights i needed but that ended up being a lie . The front desk lady then told me i needed to pay extra money for the last night but i asked multiple ti... read more
Would not stay there again The staff were not friendly The carpet is dirty in the hallways and dog hair in most areas. The room wasn’t as clean as I expected. The bathroom grout was a mess. Stains on the grout around bathtub. Big stain in bathtub The entry door to the rooms do not slam Good location
Frequently asked questions about La Quinta Inn & Suites Las Vegas Summerlin Tech
How is La Quinta Inn & Suites Las Vegas Summerlin Tech rated?
La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,187 reviews.
When is La Quinta Inn & Suites Las Vegas Summerlin Tech open?
La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open at 12:00 p.m.