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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
It sucked for our families! Air conditioning, keys and doors that work, staff that is available I could continue. Worst La Quinta I have ever stayed at. Breakfast was good.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham McKinney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will ... read more
Coffee pot had no place to plug into the wall. Ice machine on 3rd floor out of order...would have been helpful if reserv Nice
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham McKinney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will ... read more
Last Option Upon arrival there were dirty towels hanging from the shower rod. When I informed the front desk I was asked if I wanted someone to remove them or would I do it myself?! Touch some one else’s soiled wash cloth?! There were not enough towels in the room. Therefore I wondered if the room was even cleaned. There was a sticky residue on the head board and the AC stopped blowing cool. When I called the front desk to notify them of the problem with AC I was informed that it was a full house and nothing could be done! T... read more
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham McKinney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will ... read more
POOR TO FAIR The outward and front entrance and lobby appearance was very nice. When we got into our room; I pulled down our cover and there appeared to be on the sheets a speck which tiny glob which appeared to be a buggar. The next morning and after my arms started itching and small raised bumps which appeared to be bed bugs which INEVER have had. Also when my friends and I walked into the elevator we noticed a large bundle of hotel laundry in a big corner of the elevator by itself. When checking out; the lady in front of ... read more
Poor One elevator that makes wired noise really bad shower head very small pool compared to the picture Nothing
Good The lobby and hallways smelled like a wet puppy.. eww. The elevator didn’t work Nd I was on the 4th floor ... Great location
Business response:
I truly am sorry about the elevator, unfortunately this happened on a Holiday and it took forever to get the part shipped. I sincerely apologize for your experience and I hope your next stay is much better, as we have fixed the elevator!
Elevators were not working. Door to stairwell banged loudly all day and night. We were rught next to Breakfast was great!
Business response:
I do apologize for the elevator being out, we are working to get it repaired
Don't get your hope's up on a free breakfast We arrived after midnight and the desk clerk was wonderful. We drove 16 hours and by the time arrived we were starving. Being that it was close to 2am we figured we'd wait for their free breakfast in the morning. We got downstairs at 8:45am and they were out of everything. No biscuits for the gravy. No eggs. Not even a spoonful of breakfast potatoes. No cream cheese for the bagels. It was an utter disappointment and quite upsetting. Our mouth was watering for what we were told was... read more
Business response:
Nicole, I am very happy that you liked our property however I am extremely disappointed in our ability to feed you. I have spoken to the breakfast staff and showed them your comments, just so they can see how not doing our jobs to the fullest and not maintaining our standards can effect our guests. We hope you give us another chance, and will make sure we have the breakfast out for you!
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.5 star rating with 3,252 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open at 12:00 p.m.