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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing The rooms were not clean. There were roaches in the bathroom. The other guests were banging on the walls to let us know to keep quiet, hence I had children staying and that was very unpleasant to have my child speak or laugh at something and someone banging on the wall. The location was convenient for the purpose of our stay. Soccer tournament at the McKinney Complex across the street from the hotel, walking distance.
Room and staff nice. Just thin walls The people directly above me constantly stomped around on my ceiling No breakfast was served
Business response:
Dear Guest Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham McKinney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay with us was not a pleasant one. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to ... read more
Disappointing Well, a bag breakfast of water, an apple and granola bar.🤬 The pool was closed. Deposit for my dog. I got headaches from disinfectant usage. It was quiet and almost empty.
The website did not provide information of no breakfast and no pool use....$84.00 for no amenities.. no breakfast,and no pool use no breakfast offered
Business response:
Dear Leigh, we do apologize about not being able to serve our buffet style breakfast due to restrictions by the Health Department. We do offer to - go - bags with a snack in the morning. Due to the current Health situation we also followed the recommendation of the Health Department to keep the Pool and Gym closed for everybody's safety. Thank you for understanding, AGM
Fair No coffee creamer old coffee in the rooms dryer was broke staff was kind of rude The location
Business response:
Dear Melissa, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham McKinney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay with us was not a pleasant one. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously striv... read more
Fair Our room smelled like mildew . The pool was closed and no breakfast.
Business response:
Dear Jennifer, we do apologize about not being able to serve our buffet style breakfast due to restrictions by the Health Department. We do offer to - go - bags with a snack in the morning. Due to the current Health situation we also followed the recommendation of the Health Department to keep the Pool and Gym closed for everybody's safety. Rest assured we will look into the unpleasant smell in your room. Thank you for taking the time to respond to the review. AGM
At least I got some sleep We had to change rooms because the AC would not get cold enough It was outdated and run down, the building had a weird smell.
Business response:
Dear JaMari, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham McKinney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay with us was not a pleasant one. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive t... read more
Fair Dirty room, bathroom light was broken, and toilet stopped working sometimes Nice staff, quiet
Stay somewhere else. Breakfast was ridiculous - a granola bar and an apple. I would rather not get that for a breakfast and get $10 off my stay. A hot breakfast is advertised, and if they decide not to offer one because of Covid-19, then discount my room. Location was OK.
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.5 star rating with 3,252 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open at 12:00 p.m.