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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Room was smelly musty damp . Bed stunk of body odor and mustiness from running a c non stop. Had to run the heat to tone down the clamminess and smell. Windows dirty. Bathroom mediocre.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad you took the time to let us know about your experience. We sincerely apologize for the unpleasant odor, dampness, and cleanliness issues you encountered in your room. Your comments have been shared with our housekeeping and maintenance teams to ensure these matters are promptly addressed. We appreciate your input as it helps us improve our guest experience. Sincerely, Hotel Manager
The hotel looks like it is falling apart. The bathroom was dirty, the wallpaper is peeling everywhere, paint is chipping, doors look like they have all been kicked in, wood molding is water damaged everywhere, etc. We almost did not get on the morning shuttle after finding out last minute there was a sign up list. When we checked in we were not told about the list even after we specifically asked about shuttle times/arrangements, etc and that we needed to be on the 5am shuttle.
Business response:
Dear Guest, We appreciate your feedback and sincerely regret that your stay did not meet expectations. Your comments regarding cleanliness, maintenance, and shuttle communication are noted and will be addressed with our team. We value your input as it helps us improve our services for future guests. Sincerely, Hotel Manager
You get what you pay for at this hotel. Luckily we were only there one night just as a stop over. Someone else was checked into our room under our name when we got there so they had to get us booked into a new room. We booked here because they had an airport shuttle but apparently it only runs until 9:30pm and our plane was delayed so we had to uber there. The hotel is in need of repairs and was a little unkept but nothing seriously alarming. It was fine for a quick over night. The breakfast was meh, but it was free so all i... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to know you found your short stay manageable and appreciated the complimentary breakfast. We apologize for the check-in confusion and shuttle timing inconvenience. Your comments will help us improve our service and facilities. Sincerely, Hotel Manager
My room was unsanitary… I took video and pictures
Business response:
Dear Guest, Thank you for your feedback. We’re truly sorry to hear about the cleanliness concerns you experienced during your stay. This is not the standard we aim to uphold, and your comments have been shared with our housekeeping team for immediate attention and improvement. Sincerely, Hotel Manager
The staff was nice. But the room was dingie and had a little odor , the shower felt like I was going fall through the floor.
Business response:
Dear Guest, Thank you for appreciating our friendly staff. We’re sorry to hear about the condition of your room and the shower. Your comments are very important, and we’ll address these issues promptly to ensure a more comfortable experience next time. Sincerely, Hotel Manager
Fuero muy inrrepetuoso conmigo y mi esposa paul y la sra del tramporte no quiso llevarno al aeropuerto porque teniamos una silla de rueda
Business response:
Dear Guest, We’re very sorry to hear about your experience, Paul. This is not the level of respect or service we aim to provide. Your feedback has been shared with our team to address this immediately, and we sincerely apologize for the inconvenience caused to you and your wife. Sincerely, Hotel Manager
nothing
Business response:
Dear Guest, We’re truly sorry your stay did not meet expectations. Your feedback is important, and we’d like to learn more about what went wrong so we can address it and improve for future guests. Sincerely, Hotel Manager
Dated property,walls very thin , musty room,dirty bathroom , towels were not clean, breakfast sub par.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re sorry to hear that your stay did not meet expectations. Your feedback about the room condition, cleanliness, and breakfast has been shared with our team to ensure improvements are made. Sincerely, Hotel Manager
Dirty The hotel was super dirty. The hotel and rooms carpets and rooms as well. Please hotels.com stop putting fake pics on the internet. I feel like we been lied to. Bathroom didnt even have soap. And little to barely hot water. Please post real pictures. Dont put fake ones. I been using you guys for everything so i dont want to stop.
Business response:
Dear Guest, Thank you for sharing your experience. We’re truly sorry for the condition you encountered and understand how disappointing that must have been. Your comments about cleanliness, amenities, and online photos will be shared with the management team to ensure improvements and more accurate listings in the future. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,224 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open at 12:00 p.m.