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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
There were ants in the bathroom and the room wasn't very clean. Paint drops all over the floors. Would not stay there again
Business response:
Dear Guest, Thank you for your feedback. We’re very sorry to hear about the cleanliness issues and the ants in your room. That’s certainly not the experience we aim to provide. Your comments have been shared with our housekeeping and maintenance teams to ensure these problems are addressed immediately. Sincerely, Hotel Manager
The hotel looks like it’s falling apart, nothing like the pictures. I was given 2 different rooms, the first was infested with ants and the second room had hair on the bed and toilets after being “cleaned” there was blood stains on my bed and stains all over the walls and the sheets were yellow, and nobody did anything to resolve the matter. I won’t be staying here again.
Business response:
Dear Guest, Thank you for sharing your experience. We’re truly sorry to hear about the unacceptable conditions you encountered — cleanliness issues and lack of response from staff are not the standards we strive for. Your feedback will be escalated to management for immediate review to ensure corrective action is taken. Sincerely, Hotel Manager
Shuttle service was excellent. The room was not so good, floor wasn’t swept in the bathroom or entrance was. The telephone in the room didn’t work.
Business response:
Dear Guest, Thank you for sharing your experience. We’re happy to hear that you were satisfied with our shuttle service. However, we apologize for the issues with room cleanliness and the telephone. Your comments will be shared with our team to ensure these matters are promptly addressed. Sincerely, Hotel Manager
Dirty floors, i walked with black socks to go to the bathroom and was full of dog hair and dirty with dust, the doors are white bur look grey of dirty fingers print :( dust in the entire room)
Business response:
Dear Guest, Thank you for sharing your feedback. We’re pleased to know you chose to stay with us, but we sincerely apologize for the cleanliness issues you encountered. Your comments about the floors, doors, and overall dust will be addressed immediately with our housekeeping team to ensure this does not happen again. We appreciate your honesty and hope to have another opportunity to provide you with a much-improved experience. Sincerely, Hotel Manager
Bed Bugs Crawling everywhere. We had to be moved to another room ~ three floors away. This was a one night stay after a late night flight from Philadelphia to Orlando. We booked this last minute because our reservations in Disney were changed to the following day. My wife and 10 year old son were petrified to stay in the new room after what we saw in the original room. But it was 1:30AM and didn’t have much of a choice
Business response:
Dear Guest, We sincerely apologize for the experience you encountered. It is unacceptable that your initial room had such an issue, and we understand how distressing this must have been for you and your family. Your feedback has been shared with our housekeeping and management teams to ensure immediate corrective action. Sincerely, Hotel Manager
Our room smelt very musty, they moved us and both rooms we couldnt take off our shoes, the floors were sticky and gross. The 2nd room had a smell but not as bad...the walls were paper thin and the entire hotel was run down...paint the doors, they wete disgusting. The front elevator was crazy scary, it bounced like it was gonna stop between floor 3 and 4, we resorted to taking the stairs. I would not recommend this hotel, even for one night.
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased our team was able to accommodate a room change, though we regret the issues you encountered with cleanliness, odors, and facilities. Your feedback is important, and we are taking steps to improve maintenance and overall guest comfort for future stays. Sincerely, Hotel Manager
I never stayed at the hotel, I never even checked in.
Business response:
Dear Guest, We’re very sorry to hear about this experience. It’s concerning that you were unable to check in, and we would like to look into this matter further. Please contact us directly so we can resolve any issues regarding your reservation. Sincerely, Hotel Manager
Spa was down both elevator needed maintenance ants in the room ceiling falling due to water leaking
Business response:
Dear Guest, Thank you for your feedback. We are glad you chose to stay with us and sincerely regret the inconveniences you experienced with our facilities and room condition. Your comments are taken seriously, and we are working to address these issues to ensure a more comfortable and enjoyable stay for our guests in the future. Sincerely, Hotel Manager
Mattresses in Room 116 is outdated and rock hard. Look like they came from someone’s grandmas house. Overall the property could use better housekeeping. Once u leave the front office area its a whole different view. Convenient stay to our park n fly location. Tons of hotels in this area. We would stay somewhere else if we came back before we would choose this again. Way better hotels with similar prices. Breakfast was bare minimum effort.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad you found our location convenient for your park and fly plans. We appreciate your comments regarding the room comfort, housekeeping, and breakfast, and will use them to improve. We hope to provide an even better experience on your next visit. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,226 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open tomorrow at 12:00 p.m.