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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Voy por un viaje a Orlando llego al hotel 2:23 voy al mostradoer y hablo con el muchacho que esta alli y le digo puedo hacer check in me dice early check in son 30.00 dolares le digo ok espero. 2:44 M llega un mensaje de text que mi reservacion fue cancelada voy al mostrador nuevamente pregunto el motivo me dije con una actititud muy poco profecional que el no me puede explicar el por que fue cancelada. Gracias. Me fui molesto me siento alli mismo a buscar un hotel consigo uno cerca de este pesimo hotel que me canselaron, el... read more
Business response:
Dear Guest, Thank you for sharing your experience. We’re sorry to hear about the inconvenience and frustration you faced during check-in. We sincerely apologize for the lack of professionalism and communication you encountered — this is not the level of service we aim to provide. Your comments have been shared with our front desk team for immediate review and retraining to ensure such issues do not happen again. Sincerely, Hotel Manager
Terrible mattress and pillows. Very old and many stains. It’s a shame but the manager and staff were great. The room was modern but the mattress was terrible and didn’t get any sleep
Business response:
Dear Guest, Thank you for your feedback. We’re sorry to hear about the mattress and pillows, but we’re glad our team made a positive impression during your stay. Your comments will be shared with management so we can improve the comfort of our rooms for future guests. Sincerely, Hotel Manager
Dld ot useb thr huttle but ĥeating room grißs
Business response:
Dear Guest, Thank you for your feedback! We appreciate you letting us know — we hope you’ll have the chance to try the shuttle service on your next visit. Sincerely, Hotel Manager
We arrived at the airport late. We had to uber over from the airport which was expected as the shuttle only operates between 5am and 9pm. The front desk staff was very nice and welcoming even at the late hour. The room was very out dated and the bed sheets had stains on them. We did not want to get under the covers. We tried to take showers however the water temperature never got hot. I wouldn't want to stay longer than one night.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re glad to hear our front desk team made you feel welcome, especially after a late arrival. However, we sincerely apologize for the issues with room cleanliness, outdated condition, and water temperature. Your comments have been shared with our housekeeping and maintenance teams to ensure improvements are made. Sincerely, Hotel Manager
Ac was noisy, beds are rather soft.
Business response:
Dear Guest, Thank you for your feedback! We’re sorry to hear about the noisy AC and soft beds. Your comments will be shared with our maintenance and housekeeping teams to make the necessary improvements. Sincerely, Hotel Manager
The hot tub was not working and hadn't been working for weeks. Apparently, there was mold on the ceiling in the bathroom because there is no air vent, the door to the bathroom are some flimsy French doors with no lock on them, the towels are thin and cheap, The channels on the TV are not right. It was impossible to find what you wanted on TV. There were no queen beds available. All rooms were full size beds. The breakfast options were mediocre at best. Same thing every single day.
Business response:
Dear Guest, Thank you for sharing such detailed feedback. We’re truly sorry to hear about the issues you encountered during your stay — from the hot tub and bathroom conditions to the bedding, towels, and breakfast variety. This is far from the experience we want our guests to have. Your comments have been shared with our management and maintenance teams so these concerns can be addressed and improvements made. Sincerely, Hotel Manager
Airport shuttle could use some improvement. More trips to an from. Look for clients at shuttle stop. Can't hear driver over all traffic and bus engines
Business response:
Dear Guest, Thank you for sharing your feedback. We’re sorry to hear that our shuttle service didn’t fully meet your expectations. Your suggestions about increasing trip frequency, improving pick-up communication, and addressing noise issues are very helpful, and we’ll review them with our team to make improvements for future guests Sincerely, Hotel Manager
The property is in need of updating and maintenance wallpaper coming off elevator mini spot for the concrete is deteriorated. Stay here four years ago and was excellent pleasant stay but I think I would go somewhere else next year.
Business response:
Dear Guest, Thank you for your honest feedback. We’re glad to hear you had a pleasant stay previously, but we’re sorry that the property didn’t meet your expectations this time. Your comments about maintenance and updates are very valuable, and we’ll share them with our management team to help improve the guest experience. We hope to have the opportunity to welcome you back in the future with a refreshed stay. Sincerely, Hotel Manager
Worst hotel I have stayed in. Front desk rude but beyond that this Wyndham Brand should do an immediate site visit and pull their flag. No hot water, elevator looked like a NYC tentament, plaster falling off walls, wallpaper ripped all over the place. This place is low income housing bad.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re very sorry to hear about the condition of the property and the service you received. This certainly does not meet Wyndham’s standards. Your feedback will be escalated to management for review and corrective action to ensure a better experience for future guests. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,226 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open tomorrow at 12:00 p.m.