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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Overnight stay Only good thing was close to airport. Otherwise somewhat disappointing, despite the fact that I had lowered expectations.
Business response:
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests in our newly remodeled hotel.
The night lobby person was very unfriendly. Sorry I don't remember her name. Young girl who acted like I was bothering her by checking in
Business response:
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
Okok Price doubled since last visit. Price doubled since last visit. Price doubled since last year. Oranges are going up. Strawberries are coming down. NFL is going down. Gas is going up.
Business response:
Benjamin, Thanks for your review. We truly appreciate your business and hope you will choose us for your future lodging needs. Sincerely, Diana - LQ Customer Care
Disappointing accommodations. I was assigned a handicapped room on the first floor that I did not need nor request! Why?? My reservation was made over a week before, plenty of time to have secured a regular room on one of the upper floors. Too tired of driving to complain once settled in room. Not happy with lack of care on my stay. Paid for a regular room @ $152.00 and it should have been provided!
Business response:
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
First room had smoking odor even in a none smoking hotel and we were given a new room right away Did get startled by a homeless person sitting off to one side of the back door about 5 am
Business response:
Please accept our apology for your room. We are a smoke free hotel. I know how frustrating that must have been. Since your visit we have re-evaluated our room checking process to improve room odors, if there should be any. We hope that you will reconsider us again in the future.
Rude Very rude shuttle driver and wouldn’t give us early breakfast even though we were leaving before hand and stuff was set up
Business response:
Dear Valued Guest, We appreciate you taking the time to inform us of your recent experience with our staff. The lack of professionalism described is certainly not in line with our code of conduct. Your review has been shared with management so that training opportunities are implemented immediately. Our hope is that you will give us another chance in the future to better your opinion. Sincerely, Danielle LQ Customer Care
No shuttle pick up when clerk says there was Fist fight outside our door at 4 am Morning shuttle driver great
Business response:
Dear Valued Guest, Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. We are very sorry that you had such a negative experience while staying with us. The safety and security of our guests is always our top priority. Your comments will be reviewed by our management team so that we may improve our operations. We v... read more
No heat is kinda big deal Staff was nice and prompt, but no one could fix the rooms heater and temperature dropped to 50. They did give me a partial ($20) refund but...
Business response:
I apologize for this inconvenience. I will follow up with my staff to ensure this is fixed. Thank you for staying with us!
They had roaches! Just nasty and we received a noise complaint at 1 am when we were trying to sleep
Business response:
Thank you for sharing your feedback regarding your recent stay. I am truly sorry your stay did not live up to expectations. We are here for all of our guests and wish that you had alerted us of any issues. I will use your feedback as a training opportunity with my pest control staff. I hope you will give us another chance again in the future.
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,239 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open at 12:00 p.m.