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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The pool and hot tub were both dirty looking with debris in them.
Business response:
I apologize, and will notify our pool company to address these issues.
It’s smelled like cigarettes and everything was outdated and dirty.
Business response:
I apologize for the room odor. We just finished a full renovation, but I will definitely follow up with my maintenance and housekeeping staff.
La Quinta Orlando airport Well situated for an overnight stay for an early morning flight out of the Orlando airport. Departure too early to partake of the included breakfast. Drove a rental car, so no assessment of the shuttle service option. .
Business response:
I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.
From the outside the property looked great, however it is a very old hotel. Every door has dents in it, the beds are hard and mildew fills the room. We had to sleep with the window open and the A/C unit off to not smell the mold in the A/C unit. Staff was great and breakfast was good. Close to Airport. They need to spend some money and renovate all of the rooms. At least new doors and new A/C units.
Business response:
I will address this issues immediately with our maintenance staff. I apologize for the inconvenience.
Stain on blanket with what looked like bed bug debris. In AM I had a bite on my foot and several in my groin. Going to be cleaning all clothes and luggage before they are brought into our home.
Business response:
I am unaware of any bug activity, but please feel free to reach out to me directly!
The hotel had a nice reconstruction, but still smells and looks like a "cheap hotel". Customers were very noisy during the night. Also a found a big COCKROACH in mi room when I wake up in the morning! Very disappointed.
Business response:
Dear Valued Guest, We want to take this opportunity to apologize for the pest issues that you experienced. The safety and comfort of our guests is very important to us. Your concerns have not been taken lightly. We are working diligently with our pest management company to combat any problems. Again, please accept our sincere apology. We hope you will consider giving us another chance in the future to better your opinion. Sincerely, Danielle LQ Customer Care
Cleaning staff was loud and obnoxious I arrived before check in, around 12pm, and was able to get my room right away. I went to my room via a very old elevator, and passed some cleaning ladies on the way. I decided to go out to grab lunch and run a few errands before coming back at 4 to take a nap. The cleaning ladies still weren’t finished cleaning the floor, and had made it down to my end of the hall, slamming doors and yelling to each other down the hall. For about 2 hours I was in an out of sleep because my door wasn’t s... read more
Business response:
Thank you for sharing your feedback regarding your recent stay. I am truly sorry our housekeeping did not live up to expectations. I will use your feedback as a training opportunity to review procedures with my staff. I hope you will give us another chance again in the future.
Requested 2:00am wake up call, no wake up call received.
Business response:
Thank you for your review!
Dirty elevator and hallways, dirty around doors, people smoking close to doors, room was ok.. Very tired decor
Business response:
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,239 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open tomorrow at 12:00 p.m.