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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad To much yelling all hours of the night we are regulars for years no night time mongering the hallways on 123456 floors people come to relax no be kept up all night Clean showers and towels.The rooms need to be upgraded.The furniture is all stained up.There's spots all over the carpet.It's run down
Business response:
Thank you, Howard, for sharing your feedback and for being a loyal guest over the years. We appreciate your continued support. Please know that we do monitor noise in our hallways, and if there are ever disturbances, we encourage guests to notify the front desk right away so we can address the matter immediately. We want every stay to be restful. I also take note of your comments regarding the room condition and furnishings, and I will be reviewing this with my team as we continue making improvements to our property. We trul... read more
Bad The bed sheets were worn out with blood stains or something else , also the bed sheets felt like they did not dry them properly , the room had a weed smell and also I could smell humidity in the room. I just needed a place to sleep and I was very tired to go and complain since I checked in late that night. The only good thing is the staff was very nice. This hotel should replace bed sheets and pillows , they were nasty .
It was just an okay room but served its purpose. The air conditioner leaked onto the carpet and only some of the outlets worked in the room and bathroom. The staff was very friendly and helpful.
Business response:
Hi Rensberry, Thank you for your feedback and for recognizing our friendly and helpful staff. We’re glad your room served its purpose for your stay, and we appreciate you letting us know about the air conditioner and outlets so we can address them. We hope to welcome you back again. Sincerely, Colton General Manager
Spent three days without shits change The cleanliness The location
Business response:
Hi Valatine, Thank you for your feedback. At our property, we provide full service every three days for extended stays, provided that a “Do Not Disturb” sign is not present on the door. I reviewed our records, and on August 10th—your third day with us—your room did receive full service, including fresh linens. I understand the importance of comfort during longer stays and appreciate you bringing this to our attention. Sincerely, Colton General Manager
Discusting Dirty light switch in the bathroom, shower had Caucasian people hair in one corner and African American person hair in another corner. Clearly it had not been cleaned properly since last visitors. Elevator was ragady. Semen stains on pull out couch in room. Stains on pillow cases and sheets on the bed. I checked out the next morning but they ain’t give me a refund for the other days I didn’t stay. I will be reporting this to corporate and the BBB along with calling the local health department.
Business response:
Hi Telia, We’re sorry to hear about your impressions from your visit. I’m not sure if there has been a miscommunication, but our records show that this stay was refunded in full. If you have any further concerns, please feel free to reach out to me directly so we can confirm the details with you. Sincerely, Colton - General Manager Email: 52717@bywyndham.com
Fair Unrespective receptionists, really far to city center and nothing to do around, poor quality breakfast Clean and big room
Business response:
Dear Arınç, Thank you for taking the time to share your feedback regarding your recent stay with us. I’m glad to hear you found your room clean and spacious, as well as our facilities and comfort satisfactory. However, I’m sorry to learn that you were disappointed with the service at reception, the location, and the breakfast quality. We strive to provide respectful and attentive service at all times, and I will be addressing your comments with our front desk team to improve. While our location may not be ideal for those see... read more
Short stay for a few hours of shut eye. The hotel needs some updating. The pull out couch that my child slept on was terrible. They felt every spring of the mattress. Pillows were all down pillows which for allergy sufferers isn’t great. Convenient location that is close to a lot of things
Fair Pague por Booking cuando hice la reserva y revisando el extracto de la tarjeta me cobraron de nuevo cuando hicimos el check in. Me comunique por la plataforma pero no me han dado respuesta. Lugar tranquilo
Business response:
Dear Carol, Thank you for sharing your feedback. I’m glad you found our property quiet, but I’m sorry for the confusion with the billing. Please know that the double charge issue has already been addressed and corrected. If you still see any discrepancies on your statement or have further concerns, please don’t hesitate to reach out directly at 52717@bywyndham.com or call 407-257-0406. I’m here to ensure everything is fully resolved. Thank you for your patience, and we hope to welcome you back in the future. Sincerely, Colto... read more
Pudo ser mejor El aire acondicionado de mi habitación nunca funcionó, lo notifiqué pero nunca lo arreglaron, el calor que hacía y no bajaba de 75, llegábamos tan tarde y tan cansados que fue imposible bajar a exigir a la hora que llegábamos. Muy buena ubicación y estaba limpio y ordenado
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,517 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.