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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Crotte de chien sous notre lit... De la merde de chien sous notre lit ! On a dormi toute la nuit au dessus on s est aperçu en partant Au check out on est allé en informer l hôtelier, il s en fout et nous répond qu il allait en faire part à la femme de ménage. Pdj très maigre, café à disposition mais pas les sachets dre chocolat (à mettre dans de l eau chaude) qu il faut demander à l hôtesse... On a compris pourquoi on payait pas cher
Business response:
Dear Séverine , We regret that issue you had while staying with us but we will work hard with our staff so similar issues won't happen again, thanks
Bad The room was filled with this
Business response:
Dear Jhonatan, I’m truly sorry to hear about your experience. The condition you described is completely unacceptable, and I sincerely apologize for the inconvenience you encountered during your stay. Please know that I’ve shared your feedback with our housekeeping and maintenance teams to ensure this is addressed immediately. We strive to provide clean, comfortable rooms, and I regret that we fell short of this expectation for you. If you’d like to discuss this further or have any additional concerns, feel free to reach out ... read more
Fair
Good, but beds/pillows need to be updated The bed was terrible. The pillows were terrible. Spacious room. Price was reasonable
Business response:
Hi Ashley, Thank you for taking the time to share your feedback. We’re happy to hear that you found the room spacious and the price reasonable. I apologize for the discomfort you experienced with the bed and pillows. We’re actively reviewing our bedding to ensure that our guests have the best possible sleep experience. We truly appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay. Best regards, Colton General Manager
terrible Be careful where you park because the receptionist will take your car from the parking lot! He will probably get paid for it. He is in league with the towing company. there were many negative experiences, was not positive!
Business response:
Dear Szilveszter, Thank you for sharing your feedback. I’m very sorry to hear that your experience was not a positive one. Regarding your concern about parking, I want to clarify that we only have vehicles towed when they are illegally parked, do not have a valid parking pass, or are blocking access. We do not profit from towing services, and any action taken is solely to ensure the safety and convenience of all our guests. I understand how frustrating this situation must have been, and I sincerely apologize if there was any... read more
Fair
We will not stay here again Front desk personnel gave us a room on the backside, very noisy because of the highway. Also, they were sketchy people hanging out in the back parking lot.
Business response:
Dear Susan, Thank you for your feedback. I'm sorry to hear that your stay did not meet your expectations. I’d like to clarify that room assignments are done automatically by our system based on availability at the time of check-in—our front desk team does not manually assign rooms or place guests in specific locations intentionally. Regarding your concern about the parking lot, we take guest safety very seriously. Our team conducts regular patrols throughout the property to ensure a secure environment, and we encourage guest... read more
Very Poor
Fair Cleanliness and noise at night Location
Business response:
Dear Melissa, Thank you for taking the time to leave your review. I appreciate your feedback and am sorry to hear that your experience did not fully meet your expectations. Cleanliness and noise concerns are certainly not what we want for our guests, and I sincerely apologize for any disruptions you encountered. If there were any specific issues with cleanliness, I’d love to know more so we can address them with our housekeeping team. Additionally, while we do our best to minimize noise, I understand how important a quiet an... read more
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,517 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.