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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
mala las sábanas sucias, la habitación sucia la ubicación
Business response:
Dear Valued Guest, Thank you for being a guest of our hotel and for sharing your thoughts. Please accept my sincerest apologies for not providing you with the freshest accommodations possible. We take the cleanliness of our rooms very seriously, and what you encountered is not a normal occurrence at our hotel. I have discussed this with our head of Housekeeping, and we will look into where our checks and balances failed. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselv... read more
Désolant Mauvaise odeur dans la chambre re, plusieurs taches sur les tapis à cause des animaux dans les corridors
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
over all good except for the key thing. The lock to the room was not working so I have to go down to get my key rest everytime I went into my room. Breakfast is not that healthy The room is clean and efficient, spacious
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Housekeeping broke into my suite while I was changing the staff was rude. the person checking us in was cold but more importantly housekeeping broke into our suite 20 minutes before check out. I was getting dressed!! Pounded on the door like the FBI then opened the door after we made our presence known. Extremely rude and unprofessional! If check out is at 12, why were they breaking down the door at 11:40?? The jacuzzi is nice, the room was clean and the bed was comfy
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Fair
okay hotel for the value needs some repairs. our shower would not drain properly, the knob in the shower was falling off. the door to our room was very hard to open convenient location
Business response:
Dear Guest , Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures those issue with our maintenance department. I appreciate you sharing your concerns, and it is my hope that you will give me the opportunity to better serve you in the near fu... read more
Disappointing The beds were very uncomfortable and there was mold on the outside of our window and smelled very bad and musty. The elevator made so many noises and was very slow to close the door and start running, we got stuck in e when it didn’t move at all for like 3 mins
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Bad I booked this hotel two months in advance, just to drive 9 hours and then be told that I can't check in because I don't have a credit card. My debit card was not good enough for them. Luckily, the Extended Stay America next door to them had an available room for the week at the last minute. They were very accommodating and wonderful throughout my stay. I would recommend them over the LA Quinta.
Business response:
Dear Valued Guest, We appreciate you taking the time to provide us with such detailed feedback. We want to let you know that we accept credit and debit cards but names on the card must match the ID .We appreciate your feedback and we hope that give us the opportunity to provide you with a better stay the next time you're in the area. Sincerely, Talat A General Manager
Will never stay again The bed was very uncomfortable, lighting in the room was poor, toilet seat was so low, eggs at breakfast were cold. Location
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,517 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open tomorrow at 12:00 p.m.