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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Poor I hated it. Worse vacation stay ever. Thank God I didn’t bring the kids as originally planned. There was prostitution and drugs and profanity and loud music going on every night between 2-6am. I complained with no avail. You could smell the drugs coming through the room vents as well as here ALLLLLL of the activity next door. The walls are super thin! The staff told me “it’s nothing they could do because management wasn’t there” on every shift there should be some type of management to resolve customer service issues. T... read more
Business response:
We appreciate you taking the time to share your experience. We are sincerely sorry to hear that you had encountered several issues during your stay at our hotel. We understand the importance of receiving a good night's sleep and apologize for falling short on this expectation. In the future you may ask for a room away from the elevators Additionally, Customer service is a top priority for our hotel so we will be sure to address your comments with team to ensure this does not occur again in the future. Thank you again for pro... read more
Fair Room could’ve been cleaner refrigerator didn’t shut in first room had room switched the second room toilet was extremely loud No breakfast offered and options to purchase drinks were limited too
Business response:
Dear Valued Guest, Thank you for your review! We really appreciate the feedback and we hope to see you again. Talat A General Manager
Worst beds in America The beds were old and worn out, the ac rattled all night long and kept us awake, would not stay again. Rooms were ok, staff was friendly
Business response:
Dear Guest, We appreciate your having taken the time to post your comment, and we ‘r sorry you didn’t get a good night sleep due to mattress issue. We will be working with our team to ensure that similar issues will not happen in the future. We hope you will give us another try. Sincerely, Talat A General Manager
Fair The fact that the ad says breakfast included but they aren't serving breakfast, the pool waa closed, and we had to do our own housekeeping. The room waa clean and the bed waa comfortable.
Business response:
Dear Valued Guest, Thank you for taking the time to review our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations during this difficult time due to COVID -19 . Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Warm Regards, Talat A General Manager
The hotel did not meet my expectation for the price I paid. The water pressure was very low, had a hard time rinsing out shampoo from my hair. And was charged $3 for one bottle of water. The bed was comfortable, I was able to get a good night’s rest.
Over priced n uncomfortable Beds were hard and pillows flat, room was small, for money spent n our event was early n they did not even start breakfast until after 7 so paid for it n never ate. Location
Business response:
Dear Valued Guest, We appreciate you taking the time to share your experience. We apologize for falling short on your expectation. Thank you again for providing us with your rating and it is my hope that you will give us the opportunity to better serve you in the near future. Talat A General Manager
Daytona 500 hotel option Property convenient location to turnpike. Short 35 min drive to speedway.
I only stayed one night, I checked in around 6:30 and checked out the next day at noon. Desk Clerk... Could have been warmer. Breakfast was okay... Not enough options
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,518 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open tomorrow at 12:00 p.m.