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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Slightly below average Musty, wet odors in the hallways Close to the location I needed to visit
Good Small gym, and a cockroach or flea in the bathroom. Restaurant and shoppings very close
Fair
Didn't stay because there were roaches in the first room and transfer to anotheroom roaches also. LE
Business response:
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are disappointed to learn that our service fell short of exceeding your lodging expectations. Your feedback is immensely important to us and we appreciate your candor. We are very sorry that you had such a negative experience and will share your comments with our pest control company to avoid similar issues in the future . Rest assured we are doing everything we can to improve our hotel. We very much appreciate your business and thank you f... read more
Disappointing Bed hard as a rock. AC not able to be adjusted. Bugs in bathroom. Toilets so loud everyone will keep you up at night. Location
Business response:
Dear Valued Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Your comments will be reviewed by management to ensure your experience is not repeated. We appreciate you bringing this to our attention and hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Sincerely, Talat A General Manager
Good First of all, we found somebody else's leftover food/container left in our mini refrigerator. It wasn't a big deal, though. The food still looked fresh, so we ate it (just kidding!) We just chucked it in the garbage can outside and tried to pretend it never happened. Secondly, the A/C never worked correctly during our entire 3-night stay (it ran intermittently humid/cool & loud/quiet). Although the room had an A/C thermostat box attached to the wall, the A/C unit itself was not a central unit. It was one of those old-fa... read more
We enjoyed our stay but it could have been better We were watching TV for 2 hours and then the remote stopped working so we were unable to change the channel, the AC unit leaks, the doors for the bathroom aren't the easiest to close, the couple staying in room 115 I had a little Dog that barks all night long for hours on we complained at the front desk about it and I felt like they didn't do anything about the situation and it kept us up most of the night The room was very spacious the bathrooms were very clean and beautiful... read more
Business response:
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are disappointed to learn that our service fell short of exceeding your lodging expectations. Your feedback is immensely important to us and we appreciate your candor. We are very sorry that you had such a negative experience and will share your comments with our staff. Rest assured we are doing everything we can to improve our hotel. We very much appreciate your business and thank you for staying with us. Talat A General Manager
Fair Towels, price It was safe to stay alone
Business response:
Dear Valued Guest, Thank you for your review! We look forward to welcoming you back to the hotel in the near future. Sincerely, Talat A General Manager
Ok The pillows were horrible. Didn’t sleep well.
Business response:
Dear Guest, We appreciate your having taken the time to post your comment, and we ‘r sorry you didn’t get a good night sleep. We will be working with our team to ensure that similar issues will not happen in the future. We hope you will give us another try. Sincerely, Talat A General Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,518 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open tomorrow at 12:00 p.m.