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La Quinta Inn & Suites Plantation at SW 6th St
- Hotels
- Plantation, FL
About this business
Location details
7901 SW 6th St, Plantation, FL, 33324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing The person that did check in was very nice but all other personnel had poor customer service. They did not even greet us The initial person that did the check in. She was very understanding and accommodating. She made us feel welcome.
Business response:
We're disappointed you faced such challenges during your time with us. We strive to provide quality service and convenience for our guests. It's unfortunate our team didn't go above and beyond to ensure you have a lovely experience. We expect more from our team. We understand the frustration in the inconsistencies you've experienced. We'll address your concerns with our team moving forward. We hope for another opportunity to share a more positive experience with you soon
Many rooms My first room: the odor of pot was so strong I could get a contact high Room 2 : we had thousands of small spiders all over the place Room 3 no A/C Room 4: the toilet bowl did not flush. We used a garbage can to flush for five days. The location and fairly safe
Business response:
We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a better experience to our future guests. Thanks again for your constructive feedback, and we hope to have the opportunity to serve you again.
Fair Hair was on the bathroom wall and tub and sink..
Business response:
Thank you for staying with us during your trip to Plantation.
Find somewhere else to stay The 3rd floor where we stayed had a smell of marijuana in the hallway throughout our stay. The website advertised a breakfast, on arrival we were informed there would be none. Someone left dog poop at the entrance to the hotel. I had constant issues with the key, not being able to access the entrance. The beds are extremely uncomfortable, There was no way to adjust the AC. No one asked about cleaning our room throughout the entire stay, nor did they attempt to clean.
Business response:
Allow me to apologize for this, I'm sorry you had this experience here. I'll be reviewing these issues with my team, these problems shouldn't have popped up during your stay. I thank you for letting us know where we can improve. We hope you'll give us another chance in the future!
satidfactory Aircon leaks and room musty after 5 days
Business response:
Thanks for letting us know about that we'll look into it, we thank you for staying with us!
Disappointing Obviously no breakfast because of Coronavirus, but they could've cut the price for it. Receptionist wasn't professional and not friendly. Beds were horrible, no comfy at all, sheets weren't clean so did pillows. It was smoke free hotel and in the bathroom was cigarette smell because neighbors were smoking and they were so loud all night smashing doors and nobody manage that part. It was my first time staying in La Quinta hotels and I will never stay in this hotels chain. Nothing
Business response:
The team and I appreciate you sharing your experience.
Put on a mask or get put out. The staff was rude. Over heard one member boasting to a guest how many other guest she had thrown out for not wearing a mask in the lobby upon entry. Had to call to get in and claim my reservation . Last time I will stay with you The hot water could strip paint from aircraft.
Business response:
Please accept my apologies for failing to provide you with a stay that met your expectations. We appreciate your business and value you as a guest. We thank you for your comments and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
Poor
Fair
Frequently asked questions about La Quinta Inn & Suites Plantation at SW 6th St
How is La Quinta Inn & Suites Plantation at SW 6th St rated?
La Quinta Inn & Suites Plantation at SW 6th St has a 3.8 star rating with 10,096 reviews.
When is La Quinta Inn & Suites Plantation at SW 6th St open?
La Quinta Inn & Suites Plantation at SW 6th St is closed now. It will open tomorrow at 12:00 p.m.