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La Quinta Inn & Suites Rockwall
- Hotels
- Rockwall, TX
About this business
Location details
689 I-30 Frontage Rd, Rockwall, TX, 75087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional Noisy neighbors screaming and fighting next to and across from my room. #314. I think they had family across hall, too. Very loud and disrupting. Clean
Nice and comfy. Saw a dead cockroach near the lobby elevator. The staff is very nice. The rooms are ample and the beds, most comfortable and quite
Good
Exceptional
Disappointing I found roaches on 2 separate stays 1 adult roach one baby roach. I liked the staff, the location, and the amenities.
Business response:
Thank you for taking the time to leave us a review. We appreciate your kind comments. As for the issue you experienced, we do apologize. We have since contacted our Pest control who comes monthly and have assessed the situation. We thank you for bringing this up to our attention. Thank you again for choosing to stay at our hotel!
Fair
Bad
Disappointing Refrigerator was frozen up. After a very lengthy time a replacement was brought. It was molded. I cleaned it myself and replaced it where l took the non working one out. Five day stay. Desk clerk said they would try to get me a refund for the first night. Didn't happen Stayed here many times. This was likely our last. Comfortable. Location.
Business response:
Thank you for taking the time to leave us a review. We do apologize for this type of experience. This is definitely the not the experience we want any of our guests to have. We appreciate your continued loyalty, and we do hope that may you give another opportunity to provide you with an even better experience.
Rock Beds were like Rocks. Slept very little that night Staff was great
Business response:
Thank you for taking the time to leave us a review. We always appreciate any feedback. We do apologize for this experience that you had as we strive to provide a great experience for our guests. We have let our team know of the mattresses. We look forward to providing you with an even better experience.
Frequently asked questions about La Quinta Inn & Suites Rockwall
How is La Quinta Inn & Suites Rockwall rated?
La Quinta Inn & Suites Rockwall has a 4.4 star rating with 2,666 reviews.
When is La Quinta Inn & Suites Rockwall open?
La Quinta Inn & Suites Rockwall is closed now. It will open at 12:00 p.m.