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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair No limpiaron el cuarto 3 días seguidos…
Business response:
Hello RUBEN RODRIGUEZ, We are sorry to hear about your experience. We encourage you to connect with our management team to address your concerns further.
Bad
Will not stay there again Fridge was broken, the door lock took multiple tries to unlock the door, then quit working completely had to get the staff to let us in twice, hotel is dated and in disrepair. Staff was nice.
Business response:
Hello Gary, We appreciate your feedback regarding your recent stay. We're sorry to hear about the challenges you faced and regret any inconvenience caused. Your comments will be shared with the team for further review and improvement. Thank you for highlighting the kindness of our staff, and we hope to have the opportunity to better serve you in the future.
Really bad Filed a formal complaint roaches. Rude staff and dirty room
Business response:
Hello Miranda, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take all concerns seriously and encourage guests to address any issues directly with our management team for further assistance. Your comments help us in enhancing our services to provide a better experience for all our guests.
I don’t think we will stay there again 1) check in staff was unfriendly, not helpful & did not completely explain anything 2) bed was old, sunk on the side Location to airport
Business response:
Hello Sarah, We appreciate you taking the time to share your feedback with us. We apologize that your experience did not meet your expectations. Our team values excellent service, and we will address your concerns to ensure our standards are met. We hope you had a comfortable stay otherwise and that you found our location convenient for your travels. Thank you for choosing our hotel.
Disappointing Not fancy. Power went out while we were there for 4 hours.
Business response:
Hello Nicholas, We apologize for any inconvenience you experienced during your stay. We appreciate you bringing this to our attention and hope it did not disrupt your overall enjoyment. Our team consistently works to address issues promptly for future improvements.
Fair Full size beds, A/C was repaired and replaced during stay. Good location
Business response:
Hello Norberto, Thank you for sharing your feedback with us. We appreciate you highlighting our convenient location. Should you have any further comments or concerns, please feel free to reach out directly to our management team.
Disappointing The facility is smelling and dirty especially escalator .
Business response:
Hello Anthonia, We appreciate your feedback regarding the cleanliness of our facility. We take all comments seriously and will address this matter accordingly to uphold our standards for all of our guests.
Breakfast was too crowded did not eat elevators were very slow I lost clothes in Parking lot I know they are nor responsible but the lady at the front desk did not have to be rude about it I requested to speak to a manager sangie comes in ar noon but she overtalked me and hung up in my face I called lost and found for 2 days time 10:44 am 3/24/2025 The rate
Business response:
Hello Andrew, We value all feedback provided by our guests and take this matter seriously. We recommend reaching out to our management team directly to address your concerns regarding your lost item. Your experience does not reflect the level of service we strive to provide to our guests. Thank you for bringing this to our attention.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.