This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was okay and doable but not something I would recommend Told there was breakfast at 9-11. Went at 9:15 and they only had 2 pans of food that were already empty. The shower was so full of hard water buildup that the spray was awful. All around it needs some improvements. Location
Business response:
Hello Mark, Thank you for taking the time to share your feedback about your recent stay. We appreciate your comments regarding the breakfast availability and overhead conditions in the shower. Your insights are valuable as we continually strive to enhance our guest experience. We hope you will consider staying with us again in the future to see the improvements made to our offerings and facilities.
The accommodations and staff were subpar with hidden fees that were not mentioned on booking.com surprise fees, staff, mildew on ceilings, chipping paint on walls, poor toilet function, poor AC function The multiple waffle stations was nice
Business response:
Hello Aislynn, Thank you for sharing your feedback. We appreciate your comments regarding the waffle stations and will certainly pass that along to our team. Your concerns about the accommodations have been noted, and we encourage you to share these details with our management for their review. We strive to continually improve our guest experience and appreciate your insights as they help guide our efforts in that direction.
Fair
I need a refund. This place was dirty. Smelled like smoke and urine. Janitor looked like a serial killer.
Business response:
Hello Ben, We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Cleanliness is a priority for us, and your comments regarding the condition of your room will be shared with our management team for review. We take guest comfort seriously and will continue to work toward maintaining a welcoming environment. Thank you for bringing this to our attention.
Very Poor
Bad The room had a smoky smell & the look of the hallway & room felt dirty. To many dogs & it looked like people were living there. Had 3nights just stayed 2 couldn’t do the last 1. Location
Business response:
Hello Anthony, Thank you for sharing your feedback. We understand that the ambiance and cleanliness of your room and the hallways are crucial to your experience. Our team continually strives to maintain a welcoming environment and we appreciate your comments regarding the atmosphere. Your insights on the location and pet policies will be taken into consideration as we refine our offerings moving forward. We hope you find a more suitable stay in the future.
Fair
Disappointing
Good location, the property needs updates. The room was not updated the room looked dated and not kept up. Location.
Business response:
Hello pedro, We appreciate your feedback regarding your recent stay with us. We value all comments from our guests as they help us to improve our services. If you have any further concerns or feedback, please do not hesitate to contact us.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.