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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Fair When surched on booking .com reiverwalk San Antonio this motel comes up in the search and is not near the river walk area or the Alamo area People are friendly
Business response:
Hello Lois marie, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our friendly staff. We understand how important location is when choosing accommodations, and we strive to provide clear information on our website. Your insights are valuable as we continue to enhance our services for future guests. Thank you for sharing your experience with us.
Nunca más Si bien la cama estaba bien, había un sillón viejo y sucio en el cuarto. Las instalaciones del hotel están sucias y huelen mal, las alfombras de los pasillos sucias como si nunca las hubieran aspirado. No hay restaurante aunque en Booking dice que lo hay , me ofrecieron un take away que era pizza y frituras . . Hice una petición en Booking para shuttle al aeropuerto y me respondieron de Booking que mi petición estaba aprobada y cuando llegue al hotel me dijeron que en ese horario no era posible tener el servicio y ... read more
Business response:
Dear Guest, Agradecemos que compartas tu opinión sobre tu estancia. Nos alegra saber que encontraste la cama cómoda y las sábanas limpias. Sin embargo, lamentamos que otros aspectos de tu experiencia, como la limpieza y la información sobre el restaurante, no cumplieran con tus expectativas. Tus comentarios son valiosos y serán compartidos con el equipo correspondiente para mejorar nuestros servicios. Agradecemos tu elección y esperamos que consideres volver en el futuro para una experiencia más satisfactoria.
Poor
Would not recommend Was dirty our room had roaches Nothing
Business response:
Hello priscilla, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
I will not be using this hotel or LaQuinta again It was old and dirty .The check in was inconvenient I use a walker and the cars were all parked in the entrance so I could not get dropped off at the entrance with my walker the handicap at the side of the building had no ramp for my walker so it was difficult to enter the building. Some people entering the building assisted me for entry . The floors weren’t and dirty and the building was warm . I did not use the shower there was mold in the shower and the hardware was stained... read more
Business response:
Hello Mary, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations regarding accessibility and cleanliness. We appreciate your comments on these important matters, as they help us understand the areas needing improvement. Your insights on breakfast and the elevator are valuable, and we encourage you to reach out to management to discuss your experience further. Thank you again for your feedback; we wish you safe travels in the future.
Poor It was dirty and property is old Staff
Business response:
Hello Shahabadi, Thank you for sharing your feedback. We take cleanliness and maintaining our property very seriously and appreciate your comments regarding these areas. Our team strives to provide excellent service and your insights will help us in our ongoing efforts to enhance the guest experience. We hope to welcome you back in the future for a more enjoyable stay.
Poor
Disappointing
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.