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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Rude receptionist We checked out a day early and the receptionist was very rude and we are still waiting for a credit or a refund for the night we didn’t stay Great location
Business response:
Hello David, We apologize for any inconvenience during your stay. We recommend reaching out to management directly regarding your billing matter. We're glad you enjoyed our convenient location and hope to welcome you back in the future.
Poor Dingy smell, TV not working, 1st room ac making loud noise, elevator too slow. Staff friendly
Business response:
Hello Jeanette, Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff. We regret to hear about the issues you experienced and apologize for any inconvenience caused. Your comments will be shared with our team for further review and improvement. We hope to welcome you back in the future for a better experience.
Very Poor
Fair stayed 4days 3nites no replacemt towels, no trash p/u !!! ??? The receptionists
Business response:
Hello Ron, We appreciate you sharing your feedback with us. Your comments will be forwarded to the relevant departments for review and necessary improvements. Thank you for bringing this to our attention, and we apologize for any inconvenience you may have experienced during your stay.
For what we wanted, the location was great. Needed more maintenance. I emailed the front desk twice but hey never replied. I went to the desk to confirm they received the emails and they told me they were too busy to check. In the photos: light switch did not work, the shower head was caked with calcium, the grip in the tub was coming off the wall and the door trim behind the bathroom door was rotted from water or termites. The vent fan in the bathroom needed to be replaced. It came on with the light and made disturbing loud... read more
Business response:
Hello JIM, Thank you for sharing your feedback with us. We appreciate your detailed observations and will share them with the relevant teams for further review. We're glad to hear you found our location convenient for your needs. Your insights are valuable in our ongoing efforts to enhance the guest experience.
Fair
Poor El baño estaba sucio las toallas sucias las sábanas sucias Nada
Business response:
Hello Montufar, We're sorry to hear about your experience. Your feedback is valuable as we strive to improve our services. Please feel free to reach out to our management team to address any further concerns you may have.
Disappointing
It would have been better if my room was cleaner. Finding roaches made me feel uncomfortable. I had roaches in my room. Crawling on the fridge and in the bathroom. The breakfast was good, and staff was nice.
Business response:
Hello Jamisha, We appreciate your feedback on your recent stay with us. We're glad you enjoyed our breakfast and found our staff friendly. We have forwarded your comments to the relevant team for their review. Thank you for bringing this to our attention as we are always working to improve our guest experience.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.