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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible! Everything. Filthy room with roaches. Lack of communication between booking.com and hotel. My family and I almost got kicked out of the room after talking to booking.com the day prior about extending our stay. We were abruptly woken up by the maintenance people.
Business response:
Hello John, We're sorry to hear about your experience and appreciate you sharing your feedback. We always strive to provide a comfortable stay for all guests. Your comments will be forwarded for review. Thank you for bringing this to our attention.
terrible this stay was horrible, when we first arrived the lady at the front was just talking not even looking at us in the face just looking down the whole time. didn’t even tell me how much just said to go ahead and pay. once we went into our hotel room and tried to shower there was no hot water what so ever.
Business response:
Hello Lesly, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the issues mentioned to ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.
Very Poor This entire property needs New Staff and a complete renovation of the property Absolutely Nothing
Business response:
Hello Jaime, We appreciate you sharing your feedback with us and regret to hear about your experience. Our team values guest input, as it helps us enhance our services. We suggest reaching out to our management directly to address your concerns in detail.
Worst experience of my life The staff should do their homework on emotional support animals instead of accusing the guests. When a customer pays in full, there’s no reason why a police officer should be sent to their room. Especially when there’s no criminal activity. My husband and I were harassed by the staff. Accused of sneaking our ESA animals in. And the staff attempted to charge an unauthorized fee to my card. And because the charge did not go through, they sent the police to my door. Not to mention, there was a drop o... read more
Business response:
Hello Quinteia, We appreciate your feedback and take all concerns seriously. Our policies are in place to ensure the comfort and safety of all guests. Please feel free to contact management directly to address any remaining issues or concerns.
It wasn’t what I expected but was ok. The breakfast bar was excellent other than that the facility was ok Seems like it was overbooked there were no extra towels and bed sheets available
Business response:
Hello George, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable and will be shared with our team for improvement. We strive to provide excellent service to all our guests and regret any oversight in meeting your needs. We appreciate your understanding and hope to welcome you back for a more seamless experience next time.
Bad Hotel extremamente sujo e velho, não vale o preço.
Business response:
Hello Rafael, We are sorry to hear that your experience did not meet your expectations. We appreciate your feedback as it helps us improve our services. For any further assistance or feedback, please feel free to reach out to our management team. Thank you for staying with us.
Bad
n ponerle una Cortina al baño para que no salpicara el agua en la taza de baño y al piso n
Business response:
Hello Manuel, Agradecemos sus sugerencias para mejorar su experiencia en nuestra propiedad. Tomaremos en consideraci├│n su comentario sobre la cortina en el ba├▒o para futuras mejoras. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro.
It was an OKAY stay for $90 per night. We could have gone somewhere newer or cleaner. They only clean the room every 3 days so I have to asl towels and to replace our garbage. The place is OLD and needs major renovation. Free parking, free breakfast and close to the airport. Close to Walmart
Business response:
Hello Yasmin, We appreciate your feedback on the room cleaning schedule and condition of the hotel. We are glad you found our complimentary parking, breakfast, and proximity to the airport convenient. Your comments will be shared with the appropriate team for future improvements.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.