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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It sucked J didn't like the fact that there were several cockroaches in my room that came out from behind the curtain as soon as I arrived also the restroom was not fully stocked with toiletries and my room was not the correct one I had booked so I was pretty upset because I stay here a great deal and I had never had this occur
Business response:
Hello Cyndee, We appreciate your feedback and apologize for any inconveniences you experienced during your stay. We take concerns like this seriously and encourage guests to reach out to our management team directly for further assistance. Your comfort and satisfaction are important to us, and we hope to welcome you back for a more seamless experience in the future.
It was by far the worst stay I ever had. I didn't like the service, the room, the TV didn't work nor get fix while I was there. The breakfast was nasty. The toilet was leaking.
Business response:
Hello LaShawnda, We appreciate your feedback and regret to hear about your experience. Our team has been notified and will address the issues mentioned to ensure a higher level of service for our future guests. Thank you for bringing this to our attention.
Fair
Poor Staff was not helpful, and property didn’t seem well maintained or clean kind of had an odor to it CLose to airport
Business response:
Hello jennifer, We regret to hear about your experience and appreciate your feedback. Our team aims to provide excellent service and upkeep for our guests. We advise you to bring any concerns directly to our management for further review. Your proximity to the airport was noted, and we hope this location convenience was beneficial for your travels.
Would stay again. Smelt like wet dog, pool and hot tub closed to early, first night out room was very outdated. Last two our room was good. Not having a housekeeper was odd but for our short trip it was ok. Shuttle needs to run earlier and later. Good location.
Business response:
Hello Cheylyn, Thank you for sharing your feedback with us. We appreciate your insights on the areas that could be improved and will share them with the relevant teams for review. We're glad to hear that your last two nights were more enjoyable. Your comments help us enhance the guest experience for the future.
90% the time I go to San Antoino I stay here and ever time is looking more rundown. front and side door not working well the room was clean but the pillows had a smell refrigerator was making noise
Business response:
Hello Isaac, We regret to hear about the inconveniences you experienced during your stay. Your feedback is valuable to us, and we will address these issues with our maintenance team to ensure a smoother experience for future guests. Thank you for bringing these concerns to our attention.
Bad
Bad
Fair
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.