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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not worth the money Water dripping from shower tap, ac making big sound, door closing big sounds from another room, toilet seat and flush heavy noise from upstairs, unpleasant smell (kinda of rusty) in the room. Parking, check in/out
Business response:
Thank you for your feedback. We apologize for the issue that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.
Bad experience I booked deluxe room but I was given a normal 2 queen beds room when ask the front desk they said this is the only one available for the day.The room was smelling every time when we entered.Requested for a late checkout and the front office said it’s 25$+ tax for every hour,wherein it wasn’t mentioned anywhere.There were big bugs in the restroom,the iron board in the room had stains.Overall very bad experience
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.
I will not be staying there again until they update their facility The location was ideal the rest of the hotel needs lots of improvements and updates I felt like I was in a low end motel instead of a mid range hotel . $254 for two nights I would expect better.
Business response:
We apologize for not meeting your expectations.
Being Honest I had the King Executive Suite. My room had roaches. Very dissapointing! The location of the hotel (convenience) The staff was helpful also.
Business response:
We apologize for the pest control issue. Thank you for letting us know so that we can address the issue. Have a wonderful day.
Bad Smells horrible!
Business response:
We apologize for not been able to meet your expectations.
Disappointing Cleaners upgrade the facility Oder in the room, the room was not clean old
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our maintenance team to address the issue, so this doesn’t happen again.
Fair
Disappointing Pesimo servicio para llevar o recoger al aeropuerto, de hecho es la ubicación ppr lo que rente ahi, pero no nos recogieron porque ya era tarde y en la mañana no nos pudieron llevar que porque empezaban mas tarde de cuando salia el avion, no regresare. La ubicación
Business response:
We apologize that our shuttle hours did not meet your needs.
No vale la pena costo-beneficio El aseo lo hacen cada segundo día, lo cual me parece lo más extraño y fatal. A la hora de decidir, uno de los factores competitivos que aún tienen los hoteles es que hay limpieza todos los días, pero en este caso no fue asi. Desayuno terminaba muy temprano, nunca logramos llegar. Creo que la ubicación es buena, el hotel por fuera el lindo. Nada más.
Business response:
Thank you for your feedback, we regret our new housekeeping policies are not what you expected.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,005 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.