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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
other than the smell all was good. The smell of the place, as I walked it smelled dusty, later in the room I decided the word should have been musty.
Business response:
Thank you for your candid feedback. We will e sure to take steps to prevent this in the future.
Great! The bathtub not pleasant to bathe in due it being stained. Yuck The shuttle bus able to take us to any restaurants and breakfast
Business response:
Thank you for taking the time to rate our hotel. We are pleased that you enjoyed your stay despite the tub. We have our annual resurfacing of the tubs scheduled soon and understand that they can seem underwhelming.
Great location but very disappointed in our reservation which was for two separate double beds. We did NOT get a room with double bed and the other family member needed her own bed due to a severe back injury. I had reserved a room online that had 2 beds. King bed itself was not a good bed and needs to be replaced. We were disappointed in the actual appearance of the rooms. Super great employee at check-in. Very apologetic with no rooms w double beds which we had reserved.
Business response:
We regret the inconvenience you encountered during your stay. We appreciate the candid feedback.
Disappointing My two beds were full of dogs hair, the floor was really dirty same the restroom wasn't clean , and when my baby girl and my mom take a shower water was hot and then cold and hot and cold , I was really disappointed, I will never stay there again. The manager from housekeeping and one of their employees housekeeping where super nice people they're working really hard to make sure my room was better thank you lady's
Business response:
Thank you for bringing this to our attention and allowing us to make things right for you.
Okay The bathroom was clean; however, the quality of the bathroom, including the bathtub, was subpar. The room and the beds are small; therefore, although the listing may say it supports up to 4 guests, it will be very cramped in the room with 4 guests that each have their own luggage. The staff are very punctual, and the hotel offers a complimentary breakfast to-go bag for people leaving prior to the opening of the official complimentary breakfast.
Business response:
Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area.
Pleasant We called for the shuttle to pick us up at the airport twice and waited a total of about 50 minutes after they told us about 20.min wait. I finally gave money to another hotel shuttle to take us. In our room the hot water did not go to the shower head , so the water was hot out to the bath but when you switched to shower mode it was cold. They agree to switch our room, in the other room the batroom sink was clogged , it would take about 2 min. to fill while brushing teeth or rinsing the razor, then about 5 minutes w... read more
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.
Perfect other than that little dog, we did have ear plugs We were on the 7th floor and check in about 10pm. Down the hall somewhere a small dog was barking on and off for hours! Just thought you should know. We should have called the front desk but felt the dog had just been left alone in the room cause can’t imagine anyone in the room allowing that Almost everything was good to great
Business response:
We would like to offer our sincerest apologies for the noise issue you encountered with the dog during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
Breakfast great Bathroom kinda dirty
Business response:
We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon.
Okay Bed was uncomfortable and there were three crickets in our room that were noisy!! convenient from airport
Business response:
We would like to offer our sincerest apologies for the noise issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,088 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.