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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor I will never stay here again! The room was filthy dirty!
Business response:
We regret that your stay fell below expectation. We will take a closer look at room 639 with our housekeeping team
If we had to stay more than one night, we would have moved to another hotel. It blows my mind that the coffee pot would be secured to the wall IN THE BATHROOM!!! We paid for a sweet to have the extra room and sofa bed. The sofa bed was useless. It had to be the worse mattress and original to the opening of the hotel. The property is showing its age and the patch repairs look terrible. There were multiple stains on the floor and we had to lay the extra comforter over the couch because it did looked stained as well. I apprecia... read more
Business response:
Thank you for the candid feedback. We will take a closer look at this room with our Maintenance team.
Fair Ran out of blankets. A lot of dogs in hotel. Hotel shuttle blocked unloading area to where we had to carry bags across parking lot Staff was welcoming and fast. Rooms were clean. Easy access to highway
Business response:
Thank you for the feedback. We regret that a few things fell below expectation. We will use your comments to help us improve.
Okay The price was high for that hotel room, dirty, old, could not find a parking spot, was packed The area was good, pet friendly
Business response:
Thank you for the candid feedback. We appreciate the candid feedback and will use it to improve.
Filthy hotel We requested on our reservation a quiet, non smoking room, away from elevators. We arrived late in the evening and were given the only available room. It was designated non-smoking, but reeked of smoke and staleness, and was located directly across the hall from the guest laundry room. Noise!! The hallways were truly filthy, with trash strewn around, dirty carpet. Yuck. We did not spend the night. Location
Business response:
Thank you for taking the time to provide us with your feedback. I understand you were unhappy with your recent stay. I want to apologize that we were unable to meet that expectation. We will address the issues you highlighted and assure you this is not our standard.
Disappointing Bed was dirty like the sheets hadn't been clean Room was cold ac worked
Business response:
Thank you for the candid feedback. We will look into the issue and address it with our housekeeping team.
Was really good Not even tables for breakfast Breakfast ....room service
Business response:
Thank you for taking the time to tell us about your experience at La Quinta by Wyndham San Antonio Airport. It is always a pleasure to receive positive feedback. We apologize about the tables at breakfast and will look into why another room was not opened up.
One and done! The common areas were dirty. The elevators and the thresholds were gross.
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We strive to offer a comfortable stay for our guests and it seems we fell short during yours. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit.
Sucio y viejo; muy caro para lo que ofrecen el hotel ya necesita una remodelación, ademas la taza del baño estaba sucia; la televisión era muy pequeña, los pasillos oscuros y la comida me gusto la ubicación, en auto esta cerca de la ciudad.
Business response:
Gracias por quedarse con nosotros y por tomarse el tiempo para compartir su opinión. Permítanos aprovechar esta oportunidad para disculparnos sinceramente porque su estadía fue menos que perfecta. Nos entristece mucho leer su opinión, ya que nunca queremos que nuestros huéspedes tengan esa experiencia. Esperamos que regrese y nos brinde la oportunidad de superar sus expectativas.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,088 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.