This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Won’t stay here again. Front desk staff was rude. Rooms were not cleaned properly. There were hairs in the shower, under the sink and all over the carpet. There was also a dead wasp and cricket in the corner of the room next to the A/C. A/C cooled very well. Location is good.
Not worth it. The place was very dirty. The floors and carpet were super dirty all throughout the hotel. I wouldn’t recommend this place. The bathroom in the room was gross. Nothing
Pleasant Cleanliness Trash found on floor in room. Then sink did not drain. Got moved to new room and promised 30% of the stay. But was charged full amount.
Fair
Poor
Overall it was a good stay. The sofa sleeper was not comfortable at all it needs to be replaced. Woke up to back pain and was very restless all nights having to sleep on it. And even sitting on it was uncomfortable. At nights could hear the neighbors restroom flushing. Was very annoyed and awoken by this loud noise. The toilet was being flushed and could be heard thru the walls to our room. Not happy having to be awoken to the toilet being constantly flushed. On Saturday night, other guests on the same floor were extremely l... read more
Business response:
Thank you for your review! I'm so sorry to hear of the noise issues you encountered from your room from the neighbors. I hope this doesn't dissuade you from staying with us again in the future.
Very Poor The rumor was in the clinic and the bathroom shower bath I even cleaned
Business response:
Thank you for the feedback about your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again.
Fair Roaches in room Toilets and sinks were dirty the Breakfast
Business response:
We will be working with our team in order to correct the issues you encountered. We appreciate your candid review as it can only help us improve. We hope to continue to have you as our guest and look forward to seeing you again next time you're in San Antonio.
Pleasant Our room smell like mildew the air conditioner was just making a rattle to it I asked them if they can move me no they didn't have no other rooms
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. Rest assured, your comments are taken to heart and we will do everything we can to improve. We hope you will consider staying with us again.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,088 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.