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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I will be comin back to visit Nothing Everything
Business response:
Thanks for your kind words. We look forward to seeing you again soon!
3 night stay Housekeeping needs some work...our first room the bathroom was dirty....hair and pee all over the toilet. Front desk upgraded us to a suite which was very nice to accommodate for the dirty room. On Wednesday of our stay our room was not serviced. Had to ask for more towels since no one came to clean out room while we were away...for several hours. Crickets were EVERYWHERE!!! The location and the price was nice. We were close to the airport and we could see the planes coming in to land. Very neat, but loud.
Business response:
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon!
Okay People & some staff they was racist It was close to everything I needed to go
Business response:
Thank you for taking the time to review our hotel. Your opinion and satisfaction is very important to us. We will be using yours comments to help prevent similar situations form occurring. We do hope to have you back soon.
Poor
Ok The pillows were dirty
Business response:
We are happy to hear that you enjoyed your overall stay. I do however regret that you had some issues with the cleanliness of our pillows. We have addressed the issue with our housekeeping staff. Let me apologize for any inconvenience you might have experienced and we hope to have you as a return guest next time you are in San Antonio.
Disappointing I reserved presidential suite and it nothing close to what advertised
Business response:
Thank you for your direct and genuine comments. We really appreciated the feedback. Rest assured we will be looking into the comment you have made about your experience. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously and we will take steps to make the guest experience even better.
Okay Hot tub broken and was one of the main reasons we booked there. Bed and pillows were the most uncomfortable i have ever slept on, only got 2 hours of sleep. location great
Business response:
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with your stay. We will be working with our team in order to be more vigilant with our guest concerns. We appreciate your candid review as it can only help us improve. We hope to continue to have you as our guest, and look forward to seeing you again next time you’re in San Antonio.
Fair We requested a walk-in shower. The shower did not seem to have been used or cleaned in a while. It had a dead cricket that was drying up and a spider web on the corner. The walls had mildew and water would run all the way to the commode because the shower curtain did not go all the way down to the floor.
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our maintenance team to address the issue, so this doesn’t happen again.
Good location. Very helpful staff and shuttle service. Appalling breakfast. The breakfast is the worst I have ever encountered. I am from the UK and travel extensively in Europe and the Middle East. This is the worst breakfast choice I have ever encountered in any hotel worldwide. The location is good. Staff are very friendly and helpful.
Business response:
The feedback of your recent stay is greatly appreciated. We are disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,088 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.