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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Won't stay there again! The location was perfect for the reason we were here (to be close to the Cleveland clinic hospital). The Hotel at first glance was horribly not taken care of. The outside needs a major pressure wash. It was extremely dirty and first glance you do not want to stay there. The inside there was no reception attendant for quite some time. After another guest called and called the hotel, the attendant finally came in and apparently was stuck in the bathroom. When we got into the elevator it felt as if the f... read more
Business response:
Dear Joy, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the issues you experienced during your recent stay with us. Your comfort and satisfaction are our top priorities, and it's disappointing to learn that we fell short of meeting your expectations. Please rest assured that we take your concerns seriously, and we will address these issues with our management teams. As for the condition of our hotel, we are continually working to make updates and improvements to enhance the gue... read more
Fair
Bad
Needs remodeling, Not up to Wyndham standards!! Cleanliness, bath, furniture, chairs
Business response:
Dear Alberto, Thank you for taking the time to provide feedback on your recent stay with us. We apologize for any inconvenience caused by the cleanliness and condition of your room. Maintaining a clean and comfortable environment for our guests is of the utmost importance to us. Please rest assured that we will address the issues you mentioned with our housekeeping and maintenance teams to ensure that similar issues do not occur in the future. We appreciate your feedback as it helps us identify areas for improvement, and we ... read more
Todo muy viejo y sucio Todo muy viejo, mucho mobiliario roto, desayuno muy malo y poca oferta.
Business response:
Thank you for taking the time to share your feedback with us. We apologize for the dissatisfaction you experienced during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. Renovating and updating our facilities, including furniture and amenities, is now an ongoing matter that we are taking to serious account, and your feedback will help us prioritize these efforts to enhance the overall guest experience... read more
Hotel is in rough shape. I checked out early. Only stayed one night and went to another hotel Cockroaches were visible in the room. Hotel needs to be updated The location was ok.
Business response:
Dear Katherine. Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointing experience during your stay at our hotel. Your feedback is incredibly valuable to us. Ensuring a clean and pest-free environment for our guests is of utmost importance to us, and we take reports of pests very seriously. Rest assured, we are addressing this issue with our pest control team to thoroughly inspect and treat the affected areas to prevent any further occurrences. We appreciate you bringing these issues ... read more
Disappointing
The internet was a bad problem. I would go down and get on and go back up stairs and get kick off. I went back up and d
Business response:
Dear Ronald, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the internet during your stay. We understand how frustrating it can be to have unreliable internet service, especially when trying to work or stay connected. Please know that we take your feedback seriously, and we will address the issue with our technical team to ensure that improvements are made to our internet service for future guests. We appreciate your patience and understanding, and we hope to have the opp... read more
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,549 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open at 9:00 a.m.