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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad
No lo recomiendo si vas a pasar tiempo en el hotel. El hotel en general. Descuidado. Hace tiempo q no le hacen mantenimiento. Lo q te dan de desayuno es lo mismo q nada La ubicación. El personal es amable y nos recibieron los paquetes de Amazon sin problema
Business response:
Estimada Eliana Gracias por tomarse el tiempo para escribir acerca de su experiencia en Sunrise Sawgrass Mills La Quinta. Utilizaré su retroalimentación para poder continuar proporcionando la mejor estancia posible. Espero que usted considere nuevamente a La Quinta Inn and Suites como su elección de alojamiento durante sus viajes. Sinceramente, Gerente General
Fair Las camas son comodas, pero se sentía mucho la humedad, y sobre la cama caía polvito del techo, la piscina no estaba limpia, el desayuno que ofrece es una botella de agua con una manzana y ponquesitos y se debe preguntar. Zona tranquila
Business response:
Estimado Sandra Gracias por tomarse el tiempo para escribir acerca de su experiencia en Sunrise Sawgrass Mills La Quinta. Utilizaré su retroalimentación para poder continuar proporcionando la mejor estancia posible. Espero que usted considere nuevamente a La Quinta Inn and Suites como su elección de alojamiento durante sus viajes. Sinceramente, Gerente General
Old building The price was too high for that building. I am not gonna stay there. And also, Booking.com says, the hotel gives good breakfast. What? Just one little tiny muffin and water. That’s bad reputation for you guys as well. In the future I am not thinking to book a hotel from you guys. Nothing
Business response:
Dear Erdem We're disappointed that your experience with us was less than ideal. Your experience is not on par with the level of service we work to provide. We'll be addressing your concerns with the appropriate members of our team moving forward. We look forward to sharing a more positive experience with you soon. Sincerely, General Manager
It was just a place to stay on short notice, not really close to major attractions, lots of driving. Found roaches on the bedroom, alive dead ones, the sheets had not been replaced, I think so because they were dirty and one of them had a blood stain, we were so tired that we just threw it on the floor and gave it to the staff the next morning. The morning lady was nice, and tried to accommodate to the changes.
Business response:
Dear Jose Acosta, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sunrise Sawgrass Mills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, a... read more
Fair A la salida no había a quien entregarle la habitación Buena ubicación
Business response:
Estimado John Gracias por tomarse el tiempo para escribir acerca de su experiencia en Sunrise Sawgrass Mills La Quinta. Utilizaré su retroalimentación para poder continuar proporcionando la mejor estancia posible. Espero que usted considere nuevamente a La Quinta Inn and Suites como su elección de alojamiento durante sus viajes. Sinceramente, Gerente General
Decepcionante con base en limpieza precio La limpieza de los cuartos. A mi hermano le salió una cucaracha. Guácala La ubicación
Business response:
Dear Paola, Thanks so much for your recent stay at La Quinta Inn & Suites Sawgrass and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand that shortfalls made your experience only average. We do hope you will chose to stay with us again during your future travel to Sawgrass so we can truly demonstrate what a great hotel this is! Thanks again and all the best! Sincerely General Manager
Disappointed and would not recommend The 1st room smelled strongly of mildew and mold. The front desk moved us without a problem. The second room smelled fresh at the start but as time went by and the AC ran, the room began to smell bad. The bathroom was superficially cleaned but there was dirt and mold in the corners. I felt like I should wear plastic shoes in the shower. There was a section of the ceiling that was flaking away. The ceiling fan had so much dirt and dust on it, that we didn't want to use it in case the dirt ... read more
Business response:
Dear Reise, We're disappointed you faced such challenges during your time with us. We strive to provide quality service and convenience for our guests. It's unfortunate our team didn't go above and beyond to ensure you have a lovely experience. We expect more from our team. We understand the frustration in the inconsistencies you've experienced. We'll address your concerns with our team moving forward. We hope for another opportunity to share a more positive experience with you soon Sincerely General Manager
Hotel muy viejo Mal servicio Mala habitación Muy viejas instalaciones No desayuno Ubicación
Business response:
Dear Humberto, Thanks so much for your recent stay at La Quinta Inn & Suites Sawgrass and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand that shortfalls made your experience only average. We do hope you will chose to stay with us again during your future travel to Sawgrass so we can truly demonstrate what a great hotel this is! Thanks again and all the best! Sincerely General Manager
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 8,756 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open at 9:00 a.m.