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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair El espacio para desayunar es muy pequeño, la cantidad de alimentos muy limitados, es decir, si se termino la fruta ya te quedaste sin fruta, deberían disponer de todos los alimentos hasta que desayune el ultimo cliente La habitación si es confortable y limpia. Esta ubicado en buen sector. La atención por parte del personal normal.
Business response:
Dear Christian, Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you found your room comfortable and clean, and that you appreciated the location and the attention from our staff. Providing a comfortable and welcoming environment for our guests is our top priority, and we're pleased that you had a positive experience in these aspects. However, we apologize for any inconvenience caused by the limited space and food availability during breakfast. Your feedback is valuable to us, ... read more
Una basura No.andaba el aire, habitación con cucaracha, el personal que me atendió (tina) no me resolvió nada. Internet una porqueria No tienen lugar para desayunar , tenía q comer parado
Business response:
Dear Osvaldo, I'm truly sorry to hear about the numerous issues you encountered during your stay at our hotel. Your feedback is valuable to us as it helps us identify areas for improvement, and I want to thank you for bringing these matters to our attention. Ensuring a pleasant and comfortable experience for our guests is our top priority. Please rest assured that we take your comments seriously, and we are taking immediate action to address each of the issues you've highlighted. Please know that we take cleanliness and pest... read more
short and not our expectations The place looks a bit old and used Manager support when we decided to cancel the stay....she arranged to cancel the reservation. Good support.
Business response:
Dear Jorge. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills and we are grateful to know about your appreciation to our hotel staff, likewise it was our pleasure to be of your help and assistance. We appreciate your feedback and sincerely apologize for any inconvenience you experienced. We take your comments seriously and will use them to identify areas for improvement. Should you reconsider in the future, we'd be grateful for another opportunity to provide you with a more enjoyable ... read more
Bad Not up to date I checked in and left looked like a funeral home
Business response:
Dear Shauna. I'm genuinely sorry to hear about your disappointing experience during your recent stay with us. Your feedback about the ambiance and the outdated appearance of our hotel is concerning, and I apologize for any discomfort it may have caused. Please know that we continuously evaluate opportunities for updates and renovations to ensure that our hotel remains a comfortable and inviting space for all our guests. Your feedback is invaluable to us as it helps us understand where we need to focus our efforts to better s... read more
Disappointing
Bad Bed bugs
Business response:
Dear, Allen. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is important to us. We hope to hear more from you and learn more about what made your stay below your expectations. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we continuously strive to meet your expectations. We hope that you give us the opportunity to better serve you in the future. Yours truly, Hotel Manager
Disappointing The carpet in the room was dirty, plus the fixtures and fittings needs updating. The location is excellent for persons wishing to go shopping and dining as it is located to Sawgrass mall.
Business response:
Dear Peter. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate for recommending us as the hotel of choice going to Sawgrass Mall. Your feedback about the condition of the hotel and rooms is duly noted. We understand the importance of maintaining our property to the highest standards, and we will prioritize necessary repairs and renovations to ensure a pleasant and comfortable environment for all our guests. Thank you for bringing these matters to our attention. We hope y... read more
Pessima Péssima limpeza.cobram em Dobro e não aceitam nenhum argumento,tapete péssimo cheiro Difícil falar algo
Business response:
Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We sincerely apologize for the inconveniences you encountered during your stay. Rest assured that improvements are underway to enhance the overall experience for our guests. We have recently finished with carpet cleaning of the entire hotel. Our prices are also the lowest in our area giving you assurance that you are enjoying the best/lowest deal. While we also take our staff attitude very seriously and we want to give you the assuran... read more
Nasty mold filled hotel. Nasty smell, mold everywhere in the bathroom, bed pillows smell like fried food. Towels were filthy. The entire hotel was disgusting. Key cards did not work properly. I actually am going to be asking for a refund. Nothing. Disgusting property.
Business response:
Dear Julia. Please accept my sincerest apologies for the inconveniences and discomfort you encountered. We take your feedback very seriously and are already taking immediate steps to address the issues you've highlighted. Our team is working diligently to ensure that all areas of the hotel, including the rooms and facilities, meet the highest standards of cleanliness and maintenance. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for ou... read more
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,549 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open at 9:00 a.m.