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La Quinta Inn & Suites Tacoma - Seattle
- Hospitality
- Tacoma, WA
About this business
Location details
1425 E 27th St, Tacoma, WA, 98421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Sorry, I would not stay nor recommend this hotel The location is not good, the halls and my room had terrible smell - musty, old. The a/c didn’t work, the phone to call restaurant not operating. I was greeted by friendly staff
Business response:
Thank you for your review. I am sorry to see that you didn't have a great stay with us and do apologize. I hope we were able to fix it while you were here, but I will double check with our maintenance department to make sure we were notified during your stay and that it is working properly. Thank you for staying with us, we appreciate you! ST - AG<
Wouldn’t stay there again. The tv was on loud when we first walked in the room. It startled me and made me feel like someone was in the room. There was an old bar of soap stuck to the floor, there were whole dorito chips and crumbs along the bed like someone spilled their bag and the cleaning service didn’t vacuum well enough. The parking lot smelled strong of marijuana and there were suspicious people standing (looking like drug or gang members)in the parking lot, standing around watching people at all times with the note o... read more
Business response:
Thank you for your review. I am glad you enjoy the appearance of the hotel, our customer service and breakfast as well!.. I am sorry to hear that your room was not cleaned to standard and do apologize, I will make sure to share your review with the Housekeeping Manager so this doesn't happen in the future. As for the signs, there are no signs marking 'danger' as it is NOT a dangerous parking lot. We do let people know that the Nationwide problem of car break-ins occurs in our area as well and to not encourage smash-and-grabs... read more
Disappointing Drug and hooker activity constantly. Drug deals in the parking lot and security guard too busy to notice because he was always on his phone. Horribly loud air conditioner and extremely loud car noise outside. Nothing
Business response:
I am sorry to hear about the concerns and I am sorry to hear that the interstate traffic woke you up. I will also talk with our security guard company to ensure the guard is off his phone and doing his job. Thank you for staying with us.
The hotel room was loud and smelly and we decided to just stay one night. We were only in the room for a a few minutes when one of us used the bathroom and the toilet wouldn't stop running. We had to move to another room. The street noise is quite loud. The room smells like air conditioner. The waffles we're good. They had a fairly good assortment for breakfast.
Business response:
Thank you for your review. I am glad you enjoyed our Bright Side Breakfast and make-your-own waffles! They've been quite the hit since we added them to our free breakfast! I am sorry you had problems with your toilet, thank you for your flexibility and thank you for staying with us! ST - AGM
It’l do..... There was an older African American lady at the lobby desk who was extremely rude and unfriendly. She brought my score down for sure. The rooms walls were dirty (booger’s and mascara) and dust everywhere not enough towels were provided and the sink would take for ever to drain. Most staff was friendly and efficient
Business response:
Thank you for your review. I am glad you enjoyed our staff's customer service! I will share your review with both our front desk manager and housekeeping manager so that they can look into your concerns. Thank you for staying with us! ST - AGM
Fair
It was a disgusting. It’s was dirty. The rooms stunk. The beds squeaked with every turn. Beds dented into a hole in the middle. Walls paper thin. Could hear everything the neighbors said. Very rude front desk staff. Will never stay at a la Quetta again. I spoke with one nice and helpful manager.
Business response:
Thank you for your review. I am sorry that your stay was not ideal and do apologize. Thank you for staying with us! ST - AGM
Gutes Preis-Leistungsverhältnis...weniger Plastik wäre gut Das La Quinta in allen Hotels in denen wir bisher übernachtet haben nur Plastikgeschirr und Besteck benutzt haben. Das ist doch nicht nötig und erzeugt nur unnötig viel Plastikmüll. Der Fitnessraum
Business response:
Thank you for your review and thank you for staying with us! ST - AGM
bait and switch using wrong picture and description not rollin shower i have to have! not room that was advertised!
Business response:
Thank you for your review. We have a variety of configurations for ADA rooms, I am sorry you were unable to get the one that served your needs. Please make sure that you contact the hotel directly when you have a special requirement so that we can work with you on getting that fulfilled as we always want to make sure our guests have a good stay. Thank you for staying with us. ST - AGM
Frequently asked questions about La Quinta Inn & Suites Tacoma - Seattle
How is La Quinta Inn & Suites Tacoma - Seattle rated?
La Quinta Inn & Suites Tacoma - Seattle has a 3.8 star rating with 6,395 reviews.
When is La Quinta Inn & Suites Tacoma - Seattle open?
La Quinta Inn & Suites Tacoma - Seattle is closed now. It will open at 12:00 p.m.