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La Quinta Inn & Suites Tacoma - Seattle
- Hospitality
- Tacoma, WA
About this business
Location details
1425 E 27th St, Tacoma, WA, 98421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible for the cost. This hotel is run down by druggies loitering in and outside the facility. I don’t know how booking.com can give this property an 8.3 rating it should be more like a 5. Very disappointed to say the least. The carpet upstairs on the floors were super dingy and stained. The associate who checked me in was very respectful and kind. But the room that was initially given to me was dirty and smell like smoke. Unfortunately it’s obviously illegal activity going on at this hotel. There was nothing I liked at th... read more
Business response:
I am so sorry to hear about your concerns. Always feel free to contact us when you are here so that we can be of assistance. I have a manager here every day, in addition to my staff giving service. I will work with my housekeeping team to be more thorough. We only allow registered guests in the hotel, but I will follow up with security. Thank you for your feedback. JB - GM
The area was the worst Location in slum area industrial and homeless people out front begging for money It was located in the worst area. There was homeless people out front asking fir money. It was in an industrial area very dirty we felt unsafe.
Business response:
I am sorry to hear of a homeless person asking you for money. We monitor the area and have security at night to help keep everything quiet. We appreciate your feedback and thank you for the score of 10 for my staff. Thank you for staying with us. JB - GM
Fair
Acceptable hotel but a very marginal area with transient activity on the premises The location was far less acceptable than I expected by the description; in addition there was transients that were loitering around the front at the entrance and they were there for hours on end. When I inquired about whether they were there through the overnight hours the the person at reception replied "I don't know their schedule" which was a sarcastic and very UNcustomer-friendly comment. When I mentioned it to a different woman later, she... read more
Business response:
Thank you very much for your feedback. I appreciate your specific comments that I will share with all supervisors that are here for different shifts including our night time security. As it is normally quiet and managed. We always want you to have a pleasant stay and want you to feel free to ask for assistance at any time. Thank you for staying with us. JB - GM
Very Poor
Poor
Bad
Fair The bed was very very hard and uncomfortable. Location to ECQ.
Business response:
Thank you for your feedback. I am sorry you were not comfortable on our pillow top mattress. Thank you for staying with us.
Fair Room was stuffy. Coffee was good.
Frequently asked questions about La Quinta Inn & Suites Tacoma - Seattle
How is La Quinta Inn & Suites Tacoma - Seattle rated?
La Quinta Inn & Suites Tacoma - Seattle has a 3.8 star rating with 6,395 reviews.
When is La Quinta Inn & Suites Tacoma - Seattle open?
La Quinta Inn & Suites Tacoma - Seattle is closed now. It will open tomorrow at 12:00 p.m.