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La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Demasiado sucias las habitaciones, los desayunos muy malos La ubicacion
Business response:
Estimado HUGO, Por favor acepte nuestras más sinceras disculpas por los inconvenientes causados a usted. Le aseguramos que esto fue un indecente aislado y no se repetirá.
Disappointed Nobody at the desk to check in. No internet, it was broken. No refund for broken internet. TV didn't work. Wasn't offered a receipt at checkout. Good shower pressure, decent breakfast.
Business response:
Dear Robert, Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect from La Quinta Inn & Suites Waxahachie in the near future.
Disappointing
Fair I woke up at 3:00 am...and it was hot in the room and no fan was blowing... I made my way to the unit under the window..it was off. The small door was off & on the window sill...the unit, whole front was very broken and came off easily. I put it back together & pushed the button on the plug & it re-starts... I go back to bed.. It is near SAGU, a college my grand-daughter attends
Business response:
Thank you for staying with us. Thank you for letting me know about the a/c unit. I apologize for the inconvenience and will have maintenance get that fixed. I hope you and your family are having a great holiday!
Meh. It was under construction. The girl at the counter basically ignored me for 5 minutes while she was on the phone. She could not answer my question about food delivery services. There was an outdoor uplight glared right into my window. The room was recently remodeled but the workmanship was shoddy. Breakfast was good.
Business response:
Thank you for your recent stay and review. I have shared your comments with the team and very sorry about your wait time at the desk. We hope to see you again and give you the best service we can. Happy Holidays!
Very Poor The staff was dishonest. They charged my debit card after I paid cash for the room. I had to make a fraud claim with my bank after explaining to the management the number of ways I could and would prove what they had done. Nothing
Business response:
Dear Guest, Appreciate your response. Your feedback is very important for us to acknowledge and adjust these issues. I regret that these issues occurred while during your stay with us. We have addressed your concerns for investigation.
If you're going to have pets in the hotel they need to be designated to one area so people can sleep The walls are paper-thin, there is a dog barking all night long absolutely no sleep and no one answering the phones at front desk! It was so bad someone opened a door from down the hallway and yelled shut that f***ing dog up. The whole floor was aggravated. If you're going to have pets in a hotel they should be located in one area, and on the first floor preferably towards the end door, so people can sleep. It was absolutely ... read more
Business response:
Dear NIKOLE77, Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect from La Quinta in the near future.
Forgettable Staff checked me into a room that was already occupied. Then the keys to the second room did not work, then the air conditioner did not work, nor did the TV.
Not worth it. Room smelled like smoke, sink was clogged, hot tub broken, pool looked nice but staff said they hadn't cleaned it since October and to use at our own risk, room was dated and slightly dirty, sheets were clean but worn from washing. Needs to be cleaned, updated and repaired and staff replaced. Only two out of over five people were apologetic or somewhat helpful but by then we were checking out and it was too late. Awful experience
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,392 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.