This profile has been claimed by the business owner or representative.
La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
it was ok at 8:00 a.m. they were out of almost everything for the breakfast and when they replenished only brought out bare minimal and not of everything and that wasnt until after 9:00
Business response:
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our breakfast. Insights shared by our guests are invaluable in our quest to always provide our guests with a memorable and enjoyable experience.
Very Poor
Wasn’t the worst stay, but I’m big on comfort so I will not be staying here again. The water wasn’t that hot. Room temperature at best. The room and counter tops were freezing and once the heater finally got warm it was unbaringly stuffy. Refridgerator was coming apart. Didn’t have a safe in the room.. I liked that it was located near a lot of stores, 711, mall.. room was clean. Staff were polite.
Business response:
Dear Guest, While we are happy to hear you enjoyed the convenient location of our hotel, we are disappointed to have fallen short of your expectations. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
pleasant but dangerous Big problem: there was no "grab bar" in the bathroom. For us older patrons balance can be a problem. I found the bathroom to be dangerous. My partner and I had to help each other in and out of the shower to prevent a fall due to slippery tile. While I found things I liked I will not stay again; nor can I recommend to anyone due to safety factor. clean, quiet, and comfortable
Business response:
June, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bathroom accommodations. Thank you for sharing your insights so we are aware of the areas you feel could help improve upon the safety aspects of our bathrooms. I hope you'll change your mind about seeking other accommodations in the area and that you'll give us the opportunity to impress you with our continuous improvements.
Okay No triple a discount
I'm glad I only had to stay one night. For me the shower head didn't work well when I wanted to take a shower. Half of the water was still coming out of the shower faucet and half out of there shower head so there wasn't any pressure to take a shower. The ceiling above the shower was very dirty. Lastly, the lighting in the room was incredible poor. The breakfast was good and the place was clean. The person at the desk did tell us the easiest ways to get to our room.
Business response:
Dear Joyce, Thank you for your review. Your feedback has been shared with our maintenance team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. Sincerely, Kay P.
It was ok a place to stay! I don’t think I’d stay there again! There was an odor to the room, the breakfast was not great, they had very hot hard boiled eggs still in the shell difficult to peel! Coffee ran out, danish and fruit miniature size! Easy access to the hotel and near the venue
Business response:
Dear Nancy, Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area. Sincerely, Kay P.
Fair
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.