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La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was adequate for what we needed. The bathroom was not cleaned daily from what I saw. The garbage was taken out daily but I don't believe they were cleaned. The beds were also not made daily either. Misplaced the key card to my room and staff happily replaced.
Business response:
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff and room. We hope to see you again to deliver you with a 5 star experience.
Very Poor No have available spa and pool in the weekend
Business response:
Rene, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the unavailable pool and spa. We are forever working to improve upon the guest experience and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.
Will not be staying at a la Quinta again...ever... I had booked this particular property for the pics. Of the pool and spa, however they were closed. The room was tiny, which would have been fine had it been comfortable. The beds and pillows were not comfortable and the room and halls smelled horrible. It was a mixture of smoke and formaldehyde. I had terrible allergies and asthma. Not a good value for the price. I was able to travel with my pet which was convenient
Business response:
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
Very Poor There was not much that I liked - the amount of money it cost for the facility as it was - absolutely outrageous .. no extra toilet paper in the room , bathrooms were not cleaned .. rooms were gloomy Overall horrible experience Wouldn’t recommend this hotel to anyone Only positive was the quick ride to pier village
Business response:
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Disappointed Hotel was unclean, staff was unfriendly and breakfast was awful. Close to beach
Business response:
We can't thank you enough for sharing your feedback with regards to our staff and breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Okay Coffee maker in the room was broken Hotel is run-down, but the rooms are updated Pool/spa was not in operation and we were not notified nor compensated. The room was clean and the beds were comfortable. Check-in and out process was simple and efficient
Business response:
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
Not great Pool was not open and they don't tell you until you arrive. Door locks worked sporadically causing long walks to desk to get cards reset. Even had to take off the door knob once to get ibto room. Only 2 thin towels per room. Bit you dont have a lot of choices around there. Breakfast a c-. Locatoon.
Business response:
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our towels and breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Not that great. We overpaid The pool spa and gym were closed and we couldn't use it
Business response:
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our pool. Please do come see us again.
Very Poor
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.