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La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good Ontbijt was druk, van 7-9 uur erg kort. Standaard hotel op paar kilometer van Long Branch strand.
Business response:
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
One night stand 2 things One the place has an unpleasant smell very noticeable Carpets old and need to be replaced Breakfast
Business response:
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our breakfast. I hope that we will impress you with exemplary service during future visits.
Good Bathroom was not clean, long hair from previous guests was everywhere. Carpet in hallway dirty. Chipped paint on doors in room, just needs alot of cosmetic work. Over priced for the condition of the hotel Good location, nice breakfast.
Business response:
Robin, I sincerely apologize for your experience, this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you've brought to our attention are being promptly addressed, including the maintenance of our guest room accommodations and overall hospitality. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to... read more
Okay There were no towels bars in the bathroom. The refrigerator was missing the door to the freezer compartment and it was covered with at least an inch of ice. Paint was peeling off the door in room and in hallways. We checked in with four occupants and found three towels, two hand and two wash towels. We requested more - 1 bath, 2 wash & 2 hand towels. We made the request twice and finally after 9 pm went to the front desk and received pool towels and wash cloths. Still waiting for an email copy of my receipt, since he wo... read more
Business response:
Donna, I'm sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved experience in future visits.
Fair
Very Poor
I stayed in other hotels that were much less expensive and a much better stay. The breakfast was terrible. I understand it was continental but the eggs were disgusting. The shower head was not working right. The pool room had such a strong odor of chlorine it burned my eye so bad I could only stay in there for 30 minutes. The location wasnt a very good place either. I paid a lot for the 2 nights I excecpt more from an expensive hotel. The bed was very comfotrable. The room was clean. The hot tub was wonderful.
Business response:
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
No pool no spa No pool no spa
Business response:
Thank you for sharing your experience. We truly appreciate the insight regarding our pool. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
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Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.