La Quinta Inn West Long Branch

3.2

Hotels
West Long Branch, NJ

About this business

Hospitality Hotels Resorts

Location details

109 NJ-36, West Long Branch, NJ, 07764, United States

Get directions

Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

3.25,062 reviews

Select a rating

David

8 years ago

We picked this place based on the breakfast offering. The food was the worst we had experienced. The food was terrible. The Hard boiled eggs were rotten! They smelled like Ammonia. They made us some new ones when we informed them, but they were too hot to touch because they had just been made. The Scrambled eggs were obviously from a mix, and tasted weird. The Access card kept malfunctioning, and each time we came back to the hotel, they had to give us a new one. The tap water had a really strong mineral odor to it. What was... read more

Business response:

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff and room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

Twyla

8 years ago

This is my 2nd trip to a LaQuinta Inn but I'm not sure I wanna do it again. They had my reservation date wrong by over a week!. Luckily room available. Room was run down looking.(frayed carpet,rusty pitted chrome TP holder, not enough washcloths,towels for 3 guests) needs some bathroom updating otherwise clean. Staff very helpful

Business response:

Thank you for sharing this honest review and feedback about our staff and towels. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

Sarah

8 years ago

Very Poor Everything 300.00 stole out of my room. Manager would not do ANYTHING,MOCKED ME! No towels to shower,smelled like cat urine!

Business response:

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

Brenda

8 years ago

Late check-in mix-up. If not for the odor in the room, it would’ve been fine. The room had a funky odor. There was some type of room freshener packets attach to the fan, but it didn’t cover the odor. I called at 6 pm to say we’d be arriving very late ( like 2 or 3 am) but to please hold the reservation. The evening receptionist said she checked us in and all we needed to do when we arrived was to sign the paperwork and pick up the key. When We arrived at 3, there was an alarm going off. The receptionist said that all the roo... read more

Business response:

Thank you for taking the time to share. We appreciate your feedback regarding our bed and front desk. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Adrianne

8 years ago

Okay

Joanna

8 years ago

Fair I booked a deluxe room with two Queen beds and paid a high nightly rate of $260 a night as myself and two female friends were staying for to run the New Jersey marathon. When I checked in I was told that I could pay a late checkout fee of $20 extra per hour for a total of $280/night which is a lot to pay considering the room goes for $100/night usually. After finishing the marathon my friends and I returned to the room to take a shower. The desk manager pictured was harassing us to leave the room as soon as possible or ... read more

Business response:

Jdewa

8 years ago

I am disappointed in booking.com. My price was very over inflated and it was not the quality advert Hotel was old and worn. None of my requests were honored. Asked for high floor got first floor. Asked for quiet area got front on highway. Asked for early check in and Was refused. Offered early in did $15 an hour indicating room was available that is outrageous. Breakfast was minimal and they allow pets. I don’t want a room that has had animals in it. Saturday night there was a steady stream of noise from 4 am till 7 am. Staf... read more

Business response:

Thank you for sharing this experience with us. We truly value you feedback with regards to our staff and area. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

Bernadette

8 years ago

Very loud hallways doors slammed so loud The breakfast wasn’t good. Cold. Coffee was terrible.

Business response:

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

Anonymous

8 years ago

Fair We left within four hours. An overnight lil spring break for my ten year old son..... with great coping skills... pool was ok Won’t return unfortunately

Business response:

We appreciate that you have taken the time to let us know how you perceived our accommodations and find your review very distressing. Our primary goal is always to exceed expectations of comfort, convenience, and quality amenities. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.