This profile has been claimed by the business owner or representative.
La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very disappointed after giving a phone call to me at 2:30 when I supposed to write arrive at 3 o' I had a call from the hotel on Saturday stating that they preen was close for service no pool and could not give me a discount Did not want to work with me
Business response:
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our service and pool. We hope to see you again to deliver you with a 5 star experience.
Terrible servicio Todo la Maneger del hotel hasta mentiroso me dijo delante de otros huéspedes me alegó que tenían un letrero cuando hice el check in que no tenían piscina disponible el cual no era cierto y esa era la razón para quedarme en el hotel En realidad muy poco me gusto
Business response:
It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.
Average at best Didn't get room I requested Pictures of pool area were deceiving. Hours for pool were too short .
Business response:
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our area and room. We hope to see you again to provide you with an exceptional level of service and hospitality.
Fair
Not pest On Board We don’t like pest in the Rooms 🤮🤮🤢 the location
Business response:
Know that your voice is of tremendous importance to us and we value your comments about our location. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
Fair
Okay
Good for a short stay. Some of the staff was horrible. The night I checked in was an ordeal with the gentleman at the front desk. I got charged twice and still waiting to get my money back. They have no communication between employees also, took 3 different people on 3 different shifts to address the issue and neither one of them knew what was going on. Some of the staff was great
Business response:
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Very Poor Nothing
Business response:
We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.