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La Strada
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Our table was at the end of the dining room and other patrons were brought to their table by being squished between our table and a sideboard although there was another route. It was also disappointing to witness the attire of other diners. Jeans, T-shirts, ball caps. The internet listed you as fine dining, which implies a certain amount of decorum and dress code. Dress code at the very least should be enforced. There was also another patron who unnecessarily occupied the hostess as he did not have a reservation and continue... read more
Business response:
We're sorry to hear about your experience at La Strada. We appreciate your feedback and will address the issues raised, particularly regarding the seating arrangements and the dress code expectations. We strive to provide a fine dining experience for all our guests, and your comments will help us improve. Thank you for acknowledging our good food and pleasant waitstaff. We value your input and thank you for reaching out.
Not good. I had "veal saltimbocca". If it was veal, it was way overdone and came with a thick brown gravy. It could have been a thin slice of sirloin for all I know. Not good. ..My wife had chicken parm. A round piece of chicken, we thought was a chicken patty, thin layer of "sauce" (no flavor tomato sauce from a can) and a thick glob of cheese. Dry as a bone. Asparagus was old and light green, no flavor. all in all a terrible waste of money. Good thing they are not operating in NY passing this off as Italian, they'd have cl... read more
Business response:
We're disappointed to hear about your experience at La Strada. We hope you ached out to the manager for assistance during your visit. They will always try to remedy any issues to your utmost satisfaction. Thank you for your feedback. We hope you'll give us another opportunity to better serve you in the near future.
La Strada is usually very good but we must have gone on an off day. Service was okay but the food came out lukewarm at best. We had a show to go to so not enough time to send back. Hopefully next visit will be up to their usual standards
Business response:
Apologies for any inconvenience during your recent visit. We strive to improve based on your feedback. Thank you for sharing your experience.
Unfortunately, this restaurant’s quality has declined. We ordered two new dishes that were ravioli dishes. The crab stuffed dish tasted incredibly fishy as though the fish was out of a can. The other tomato meat based dish lacked flavor and was the equivalent to chef boyardi. While we don’t mind paying, we would prefer eating somewhat edible food. Sadly we took a couple of bites and couldn’t finish the dish. Moreover, one of us ordered a classic old fashion with Frey Ranch. To our surprise and without warning, it turns out E... read more
Business response:
We apologize for the issues you encountered with our ravioli dishes and the cocktail during your visit. We take great pride in our food quality and service, so it's disheartening to hear that we fell short of your expectations. We will be reviewing our menu items and pricing structure based on your comments. Thank you for bringing these matters to our attention, as it helps us improve and maintain the standards our guests deserve.
We were very excited about trying this restaurant, unfortunately the food was not anything to rave about:( just ok not worth the expense. Although the service by Christopher was exceptional!
Business response:
Thank you for sharing your concerns. We strive to provide exceptional food and service to all our customers. We will address this issue and work towards improving our offerings.
La Strada used to be excellent, but all that has changed! I ordered veal saltimbocca and got 3 pieces of veal on a plate with some chopped spinach….that is definitely not saltimbocca!! My husband ordered ossobuco which turned out to be meat it a greasy bed of rice…awful! On top of all that they charged $19.50 for a Ketle One martini? Yikes, we won’t be returning and we live within walking distance!
Business response:
We appreciate you taking the time to provide your feedback, Tonyb. We strive to provide the very best in Family Style Service and are saddened to learn of your experience. Your important comments have been shared with our management team for their attention. We sincerely hope you'll allow us an opportunity to better serve you in the near future. Thank you again for letting us know.
Left without eating out meals, over cooked pasta for one dish, cold gnocchi for another, chicken parm that has zero flavor and clearly has been sitting under the pass for way too long. We talked to the manager who made no apologizes, just took the plates then offered us dessert menus. She comped our meal, but treated us like we were wrong. We were also charged for the wrong bottle of wine, but at that point we just wanted to leave so paid and left. Starving.
Business response:
We apologize for falling short of your expectations during your visit to La Strada. We will address the issues you mentioned with our team to ensure a better experience for all our customers. Thank you for bringing this to our attention.
Went for our anniversary dinner, hostess seemed bothered that she was there. Original server was very quick and proper. We ordered drinks and an appetizer of the prosciutto wrapped praws. The dra Prawns were okay, I wasn't impressed. We had a different server that ended up taking over. She was fine but it seemed like she didn't want to take any other tables on. It was quiet too so it was not like she was slammed. We ordered meat ravioli and papadelle with meat sauce. My raviolis were extremely undercooked, told the server. S... read more
Business response:
Please accept our apologies for the disappointing experience you had at La Strada. We strive to provide exceptional service and high-quality dishes, and it's disheartening to hear that we fell short during your anniversary dinner. Your feedback is valuable to us and we will address the issues mentioned to ensure they are not repeated in the future. Thank you for bringing this to our attention.
The food wasn’t as good as it used to be. And that was disappointing.
Business response:
We appreciate you taking the time to provide your feedback, Anonymous. We strive to provide the very best in Family Style Service and are saddened to learn of your experience. Your important comments have been shared with our management team for their attention. We sincerely hope you'll allow us an opportunity to better serve you in the near future. Thank you again for letting us know.
Frequently asked questions about La Strada
How is La Strada rated?
La Strada has a 4.5 star rating with 5,855 reviews.
When is La Strada open?
La Strada is closed now. It will open at 5:00 p.m.