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La Strada
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
I was so looking forward to this and was very underwhelmed. I asked my server which he would recommend the linguini and clams or mushroom ravioli. He said the clams. Great! I love this dish. I was then told that they did not have enough clams for the evening and the dish was not available and was told that the seafood dish was very good and it would have clams. When it arrived, it did not - lots of mussels which are not my favorite. When I said something to the server his response was "sorry". Well I'm sorry too. I cannot re... read more
Business response:
We apologize for the disappointment with your dining experience. We strive to provide the best service and will address this issue with our staff. Thank you for your feedback.
We ordered the Hosue Ravioli with meat sauce, the dish was warm when the waitress presented to us and the pasta was not cook properly. The serving size of the caesar salad was very small even for Asian standard.
Business response:
We apologize for the disappointing experience you had with us. Your feedback is valuable to us and we will address the issues you mentioned to ensure better quality in the future.
Food seemed to be precooked and just heated up which was a disappointment. Service was ok nothing great. Like a fancy Olive Garden I guess you could say
Business response:
We apologize that your experience at La Strada did not meet your expectations. We strive to provide fresh and delicious food to all our customers. Your feedback is valuable to us and we will work on improving our service. Thank you for your review.
The advertisements around the hotel it will say it’s the best Italian food in the country it is not lol
Business response:
We apologize that you did not enjoy your experience at La Strada. We strive to provide the best Italian cuisine and will take your feedback into consideration for improvement. Thank you for bringing this to our attention.
They gave us a smaller portion of salad than the other tables that ordered the same thing. We asked for another basket of bread and they took 20 minutes. After dinner when they were packing our food into a to go box, they took our basket of bread we were still working on. I would’ve like it if they had put our leftover bread in the Togo box, or at least ask if we were done yet before taking it. It felt like they were being cheap and spiteful because we wanted two baskets of bread.
Business response:
We apologize for the experience you had at La Strada. We strive to provide excellent service and will address your concerns with our team.
I’ve been to this restaurant several times and it’s always been very good. This time my wife and I went and we were both very disappointed. Our 300$ dinner and the best part was the 20$ desert. It started out with us not even being sat in the EMPTY restaurant we were sat just behind the check in podium. Then My wife ordered the rack of lamb and it was way over cooked and just disappointing. We would have sent it back other than the fact our waiter was no where to be found. I had ordered the nightly special which was supposed... read more
Business response:
We apologize for the disappointing experience you had at La Strada. We take feedback seriously and will address the issues you mentioned with our team.
Sadly, not a good experience this time. The seafood in papillote (paper bag) was completely tasteless. The potatoes tasted like dirt. The pasta (both types ordered) were bland. The only good part of the meal was the iced tea.
Business response:
We apologize for your disappointing experience, Cirujano. Your feedback is valuable to us and we will address these issues with our kitchen staff.
We had high hopes for this restaurant, however we were completely let down. The service was bad, the food was terrible, the drinks were even worse. Will not recommend or return.
Business response:
We apologize for your disappointing experience at La Strada. We take all feedback seriously and will address the issues you mentioned.
Mediocre overpriced Italian food and drinks. Ordered fried calamari with shrimp. Got fried calamari with one single shrimp. Brought it to the attention of the waiter who said they would do something. They didn't. Pastas were lackluster. Food came tepid and seemed to be under a heat lamp too long. Would not go back.
Business response:
We apologize for the disappointing experience you had at La Strada. We appreciate your feedback and will address the issues you mentioned with our team.
Frequently asked questions about La Strada
How is La Strada rated?
La Strada has a 4.5 star rating with 5,855 reviews.
When is La Strada open?
La Strada is closed now. It will open at 5:00 p.m.