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La Strada
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Unfortunate experience. 7:00PM Friday reservation. Arrived on time, were appropriately seated, and introduced to wait staff. Requested a brief moment to review menu and wine options before ordering. Waiter then turned their back to our table, never looked back, and spent the next 15-20 minutes talking to party at nearby table. Needed to request busboy to get waiter's attention. Order then taken. Sommelier was helpful with wine selection and wine brought to table promptly. First course of shared antipasto misto arrived after ... read more
Business response:
Thank you for sharing your concerns about your Friday evening dining experience with us. We take your feedback very seriously and sincerely apologize for the disappointing service you encountered during your 7:00 PM reservation visit. We understand how frustrating it must have been to experience such lengthy delays between courses, particularly when you arrived on time for your reservation and had placed a credit card deposit. The extended wait times you described - especially the 40+ minute delay before your main courses ar... read more
My family and I were excited for a non traditional Thanksgiving dinner and selected La Strada based on previous experiences. This was a far cry from that. We had reservations and waited an additional 30 minutes. The service was very slow, however our waitress was very friendly and attentive while she was table side. Water and refile on beverages took much longer than expected and we had to ask for refills. We were a party of 4 and all ordered different menu items. The presentation of the meals were very poor. Looked very rus... read more
Sadly, this restaurant has really gone downhill. Used to be so good. Food was tasteless and presentation was poor. Will not go again.
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Three of the four meal were excellent. For the first time in many times dining there my entree of seafood linguine was awful. Tons of pasta and very little seafood.
Business response:
We are delighted to hear three meals were excellent! We're sorry your seafood linguine disappointed. Your feedback helps us improve.
Food was nothing that expected. I would not come back.
Business response:
We apologize for any inconvenience. Your experience with the food was disappointing. We value your feedback and want to improve.
Having dined here before, we found the consistency to be a little off. Previous experience was outstanding. This time found the food to be too salty.
Seated promptly, but waited a little long for drinks to arrive at the table, then almost 30 mins for the waiter to come back and take an order. He did come back 2X, but each time said I will be right back. We had to leave. They did comp the drink, but I was highly disappointed. Was in town from Ohio and wanted to have a special dinner with my wife of 31 years. Ended up at the "brewpub" that had fast service and good food down the way. Do better!- don't overload your staff to where they cannot manage their tables. This was a ... read more
Business response:
Please accept our sincere apologies for the poor service you experienced during your anniversary dinner. We understand your disappointment, especially as you were visiting from Ohio and hoping for a special evening with your wife of 31 years. We take your feedback seriously and will address the staffing concerns immediately to ensure this doesn't happen again. We appreciate you bringing this to our attention and hope you'll give us another opportunity to provide the exceptional service you deserve in the future.
Pasta was undercooked and flavorless. What “Italian” restaurant can’t cook spaghetti properly? The free bread is good. The place reeks of cigarette smoke. Reservations are meaningless because you’ll have to wait a long time to be seated at your table even when you arrive on time. Don’t waste your money at this place.
Business response:
We are sorry to hear about the undercooked pasta and wait times. Your feedback is invaluable to us.
Very disappointed I. La Strada has always been a pleasant experience however I haven’t been in 8years or so. I strongly suggest the team try’s the food- it’s not good. Not anymore. It reminded me of cuisine 80+years old would enjoy because they don’t know any better. Lacking in flavor. Soft- mushy. Needs to elevate. The place is nice- almost elegant, but now… the music- ugh! It’s like they’re playing a loop of movie soundtracks… not all Italian…. And I heard the Godfather theme 3 times in an hour. Need to do better.
Frequently asked questions about La Strada
How is La Strada rated?
La Strada has a 4.5 star rating with 5,961 reviews.
When is La Strada open?
La Strada is closed now. It will open at 5:00 p.m.