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La Strada
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Restaurant claims are over inflated. Food and service were marginal.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. La Strada
For about 2030 minutes of our beautiful dinner, there was an adjacent room to the main dining room room that was blasting out a private party on a speaker and microphone. It sounded like we were in the middle of a wedding party and people were talking and sharing. We asked the nature deal what was going on and they said the owners were having a private party. The entire dining room room had to listen to this. It was very distressing, so loud and so disappointing.
Please don’t come here they will have you waiting a long time the hostess was very rude. The food was not worth the money. It was my birthday which I noted on open table but they didn’t sing for me. I think they need better organization skills.
We got sat 45 minutes after our reservation. Our food was greasy and tasted off. I requested champagne brought to the table a toast for my Fiancées birthday and the server didn’t know. They didn’t make it a surprise at all, even after I pulled the server aside to explain what my request was. Then when we got the bill I brought up all of our issues to which the response from the server was “well if you have a players card I can get you a discount” Super disappointed overall and the experience likely deterred us from eating he... read more
Business response:
We take your feedback seriously and are truly sorry to hear about the disappointing experience you had during your fiancée's birthday celebration. We sincerely apologize for the significant delay in seating you 45 minutes after your reservation time, as well as for the quality issues with your food being greasy and tasting off. We also deeply regret that our server failed to properly handle your champagne request for the birthday surprise, especially after you took the time to explain your special request privately. The resp... read more
Even though we have reservations. We waited for 45 minutes before we were seated even though the restaurant have plenty of empty tables.
Business response:
Thank you for your feedback. We understand waiting 45 minutes with reservations was frustrating. We're working to improve our seating process.
Such a letdown! The scallop risotto was bland, we sent it back and ordered the prawn allá vodka instead which was mid. Carbonara was just ok. Prawn appetizer also bland, the white bean puree it’s served on does not go well with the rest of the dish and barely any prosciutto. Ambiance was good and our server Christopher was great. We won’t be back though - didn’t justify the price.
Business response:
We are disappointed to hear about your experience with our dishes, particularly the scallop risotto and prawn allá vodka that didn't meet your expectations. We understand how frustrating it must have been to send back the risotto only to receive another dish that was mid. Your feedback about the carbonara being just ok and the prawn appetizer lacking flavor is concerning to us, especially regarding the white bean puree pairing and the insufficient prosciutto. We are glad to hear that Christopher provided great service and th... read more
This is my second meal here. The first time I got overcooked pasta. I thought I’d give them another try. Again the food was mediocre. Olive Garden is better) I ordered a $31 glass of wine when I first sat down and it didn’t arrive until minutes before my dinner. The Brunello di Montalcino Madonna delle Grazie 2019 – Il Marroneto was wonderful, I wish I could have savored it while waiting for my meal. Instead I wound up finishing the second half of the glass just so I could get out of this place.
Business response:
We are sorry to hear about your disappointing experiences with food quality and wine service timing during both of your visits with us. We understand how frustrating it must have been to receive overcooked pasta on your first visit and then experience mediocre food quality again on your return visit. We also sincerely apologize that your Brunello di Montalcino Madonna delle Grazie 2019 – Il Marroneto arrived so late in your dining experience, preventing you from properly savoring this wonderful wine while waiting for your me... read more
Food was terrible - Risotto was not a good taste with too much balsamic vinegar drip, chicken Alfredo looked like it has been sitting under the heat lamp forever and the chicken was rock hard, the veal Parmesan was undercooked and still pink. We asked for a second drink to go with dinner and they said it would be 15-20 minutes before we could get another drink. Very under staffed bartended ignored us as we sat and watched her serve all the clients around us and then didn’t even acknowledge we were sitting there for 15 minute... read more
Business response:
We are deeply sorry to hear about your disappointing experience with the risotto, chicken alfredo, and veal during your visit. We understand how frustrating it must have been to receive risotto with an overwhelming balsamic vinegar taste, chicken alfredo that appeared to have been sitting under the heat lamp with rock hard chicken, and undercooked veal Parmesan that was still pink. Additionally, we sincerely apologize for the unacceptable delay in drink service and the poor attention you received from our bartending staff. H... read more
I was very excited to try this restaurant. We come to Reno often but have never been here. The chicken was thin and very over cooked and small. The Alfredo sauce was not tasty at all and the noodles were stuck together like they were old. The ravioli meat was very dry. The ravioli itself was okay maybe a 4 out of 5. Honestly I do not feel like it was a good meal at all and am very disappointed. I would like to try it again but I am not sure if I would like to pay for it again. Thank you Julie Geer. Ceasars reward member
Frequently asked questions about La Strada
How is La Strada rated?
La Strada has a 4.5 star rating with 5,961 reviews.
When is La Strada open?
La Strada is closed now. It will open at 5:00 p.m.