Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,221 reviews

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Barbara

3 years ago

Wonderful

Business response:

We appreciate the love, Barbara!

Janet

3 years ago

Fun and comfortable rooms and close to other casinos having to pay a resort fee when there is not a resort. convent

Business response:

Thank you for sharing your feedback with us, Janet. We are happy to see you enjoyed your visit overall and hope to welcome you back for a great time soon.

Carla

3 years ago

Exceptional

Business response:

Thanks for the love, Carla! Come back for another spectacular time soon!

Steve

3 years ago

Elevator Tag and Wrong room Elevators and front desk staff. The elevators were messed up. They have two sets of elevators ( one set for parking and another set for hotel rooms). The call buttons for one set did not work on several floors. For example - the 4th floor hotel call buttons would not work to bring an elevator to go UP or DOWN. Had to walk to the parking elevators and go to a different floor in parking structure and then walk back to the hotel elevators to call for an elevator to go to your room. This would not alw... read more

Business response:

Thank you for taking the time to share your experience with us, Steve. We understand the frustration of a broken elevator. We are working with our Facilities team to get them functioning fully. We apologize for the inconvenience it caused and we appreciate your patience. We are happy you enjoyed your stay overall and we hope to have an opportunity to welcome you back again in the near future.

Harry

3 years ago

Very Good

Business response:

Thank you, Harry! We are excited to see you had a good time with us. Please visit again soon!

Audra

3 years ago

Exceptional

Business response:

Thank you for the great rating, Audra! Come back for another wonderful time soon!

George

3 years ago

Exceptional

Marta

3 years ago

just great for a overnight stay nothing clean

Business response:

Thank you for the great review, Marta! Come back for another wonderful time soon!

Isidro

3 years ago

amazing stay, would gladly recommend nothing clean easy to get in and out! very nice location

Business response:

Thank you for taking the time to share your experience with us, Isidro! We can't wait to welcome you back for another great time at Lady Luck Casino Black Hawk soon.