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340 Main Street, Black Hawk, CO, 80422, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
The toilet was not working the whole night kept making crazy noises
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Great stay! Wonderful! I always try to stay in this hotel when viditing
Business response:
Thank you Florance for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
Business response:
Thank you so much Debra for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
I and my husband stay there at least once a week or every other week it's very clean comfortable very good customer service at the Isle and Lady Luck will continue going there
Business response:
Thank you so much for the 5-star review. We are delighted to learn you enjoyed your visit with us at Lady Luck Casino Black Hawk and we appreciate you taking the time to share your experience. Hope to see you again soon!
Updated very nice. Friendly staff. Newer machines. Very clean and sanitized
Business response:
Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
Business response:
Thank you Franz for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
Great place. Could use more pillows. But no real complaints. Friendly staff
Business response:
Thank you so much for the great review! we really appreciate your time letting us know how we did. If you ever need anything such as pillows please call us at the front desk and we will get them to your room asap. Have a great day.
Business response:
Thank you for the wonderful rating, we appreciate your time and comments, we hope to see you again soon at the Isle. Have a great day.
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,747 reviews.
Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.