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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
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They were very helpful and polite. They also gave us a great room deal!
Business response:
Thank you for taking the time to leave your kind words and rating, Anonymous! We hope to welcome you back very soon!
Baecation go to It was really nice. We booked it last minute for 1 night as we were going to be a day early for a group trip to Denver this same weekend. It was fun to be able to stay in Blackhawk around all the casinos. Cost efficient, clean, easy to get to, great location. We’ll be booking here again for future baecations!
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Check-in staff was not very welcoming. Talked very fast and gave the impression that he just wanted to be left alone. The hotel needs better signs for guests to clearly understand how to get around the area. Valet parking would have been great.
Business response:
We appreciate your feedback, Anonymous. Thank you for leaving such a great rating. We hope to welcome you back very soon for another great stay!
Great room with a view! The room was wonderful. Very clean and nice view. Hotel staff was very kind and helpful.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
One night stay at Lady Luck Stayed at Lady Luck for one night. The check in desk was closed so was directed to check in at the Isle desk. Long wait to check in - only two people working front desk. Room was well appointed and quiet.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Restaurants close very early and prices at snack bar were absurdly high. They have a very limited grill menu and gouge customers with exorbitant prices because the grill is the only alternative for dining after dinner hour. Food was OK only. Rooms were clean and comfortable.
Business response:
We appreciate you taking the time to provide your feedback, Anonymous. Your comments have been shared with the appropriate team. We hope to welcome you back for another visit soon.
Great place to stay I love the Lady Luck hotel. It is always clean and comfortable. It is also very quiet!
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 10,075 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is open now. It is open 24/7.