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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
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Business response:
Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.
We like the facility, the room could have used a little attention, lamp shade broke, not table, we had friends with another room so that how we know the table was missing. We found that Lady Luck had the best prices for tables and game on the strip, but because of that the place was the most busy and you couldn't get to a table, but.... we did realize too late that is was spring break and.... everyone had received there stimulus check, so a few thing to consider next time.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
When I got there the room we reserved was not available. Took us almost 20 minutes to get checked in and for them to find us another room.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We will definitely accommodate requests such specific rooms (based on availability) for our guests and most of the time it's not an issue, however 'm sorry that we were not able to do that on your recent trip. We are constantly striving increase our customer service and your review will help in this effort, thank you and have a great day
The location was good for us. The one drawback was that the room was too hot, little ability to control the temperature, and we couldn't open a window.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck.
We enjoyed our stay and will be coming back soon and thank you for all the hard work
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
T AND L GET AWAY HAD FUN
Business response:
Thank you Tony for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Was not prepared to walk so far from parking garage to check-in then back to room. Had all our luggage and my service dog. Just wish i had known not to bring my stuff untill after i got my room key from a total another hotel. Other than that we had fun and really enjoyed it!!
Business response:
Thank you Lacey for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Great stay, easy check in, and close to othe casinos. Clean and nice
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,850 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is open now. It is open 24/7.