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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it.
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
It was great but didn’t like the fact I had to go through the entire isle casino to check in
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. We've recently increased our staffing at the front desk (post COVID personnel loss) so that we can better serve you. Again thank you for the review and we hope to see you again soon.
Business response:
Wow, THANK YOU for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
Just okay- nothing special.
Business response:
Thank you Vicki for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of a ideal trip so that we can earn a better score. Thank you and have great day.
Business response:
Thank you for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
Stay here, but...eat somewhere else. The place was very clean and quiet.The only thing is that the food in the restaurant is bland. The hunt for food lead me to the buffet at a different casino. All in all I will definitely visit again, I'll just bring snacks next time. Also the staff was very friendly and helpful.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. I will inform the food and beverage about your comments so they can make and necessary changes and hopefully improve for your next visit Again thank you for the good score and we look forward to your next trip, good luck!
Business response:
Thank you for your feedback the good rating, we hope to see you again soon! :)
Business response:
Very big thanks to you for the great rating!!! Ill be sure to share with the front desk staff, have a great day :)
ad customer service The person at the check in was not friendly at all. He was rude and had no customer service experience. When we asked an employee about the ice machine not working. His response was that , that was not his problem. WAs not satisfied with their service.
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. I will remind our front desk staff to always be more receptive and helpful when faced with this type of situation. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 4.3 star rating with 7,106 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.